67 Resume Accomplishments Examples to Show Your Value

For example:

• Job responsibility: “Managed customer complaints and resolved disputes.”
• Resume accomplishment: “Managed customer complaints and resolved disputes in a timely manner, which improved customer satisfaction by 30% in just 2 months.”

• Did I make or save the company money? 
• Did I reach my goals quickly? 
• Did I exceed my goals often? 
• Did I contribute towards achieving company goals?
• Did I create a system or process that helped the company’s productivity?
• Did I help the company reduce costs and waste? 
• Did I help improve customer satisfaction and retention? 
• Did I receive awards for my performance?
• Did I lead a team and drive them to achieve our KPIs (Key Performance Indicators)?

Here’s an example of how to use the CAR formula:

Challenge: As a marketing intern at XYZ Corp, I was tasked with increasing the engagement rate of our social media channels, which had been stagnant for the past six months.

Action: I initiated a comprehensive social media strategy that involved market research, audience analysis, and the creation of a content calendar. I also implemented a new series of interactive posts and live Q&A sessions with product managers to boost audience interaction.

Result: Over the course of the internship, the social media engagement rate increased by 40%, and follower count grew by 15%. The live Q&A sessions became a monthly feature due to their popularity, receiving an average of 200 interactions per session.

Putting it all together for a resume bullet point:

• Revitalized XYZ Corp’s social media engagement by crafting and executing a dynamic content strategy, resulting in a 40% increase in engagement and a 15% growth in follower base within four months.

For example:

• “Saved $100,000” doesn’t mean much on its own.
• “Saved $100,000 year over year” is an improvement but still doesn’t paint a complete picture.
• “Saved $100,000 year over year, decreasing operating budget by 52%” is much better

• Maintained a 97% satisfaction rating over a 24-month period as a customer care representative.
• Increased client retention by 59% by implementing an efficient grievance resolution process and customer feedback system.
• Managed 500+ customer accounts without any complaints in 5 years and with 100% customer rating in online reviews.
• Increased customer base by 25% and improved customer response time by 11%, directly impacting sales in 2023.
• Drove Quality Assurance (QA) from an average of 65% to 90%.

• Exceeded retail sales goals by an average of 17% every quarter in 2023.
• Expaned the client base by 60% in just 3 months.
• Implemented an efficient sales funnel, directly increasing sales by 30% in 2023.
• Created a robust pipeline and improved closing rate by 11% in just 2 months.
• Awarded as the Top Salesman in Company X for 4 consecutive years.
• Led a team of 10 sales professionals who consistently brought big accounts, driving year-over-year company profits at a rate of 80%. 

• Created campaigns that facilitated improved market share and customer engagement in 2023.
• Grew email subscriber list from 300 to 2,000 in 8 months without expanding the monthly budget.
• Managed and deployed profitable Facebook ad campaigns with a monthly budget of $20,000.
• Created an SEO strategy that improved organic search traffic to the corporate blog by 58% year over year.
• Created 32 new blog posts, 5 eBooks, and 6 landing pages, making up 30% of the company’s online content.
• Exceeded customer acquisition target by 25% and increased new subscribers by 50% by launching niche marketing campaigns.
• Exceeded partner development sign-on goals by 20% in Q1 2023.

• Reduced data processing time by 50% by building a new cloud data infrastructure.
• Worked with the CEO to analyze 10+ technology systems and consolidate them into a new system that encompassed all programs needed to reach business needs.
• Set up and trained a staff of 15 on how to use the Microsoft Azure platform for cloud computing purposes.
• Reduced company spending from $6M to $800K and reduced mainframe software costs by proposing renegotiating strategies.

• Created a company culture initiative that raised employee satisfaction rates by 25% year over year.
• Hired and managed a team of 6 data scientists to successfully deploy a new data processing platform ahead of schedule.
• Implemented a bi-weekly meeting with 9 other department heads to discuss goals, updates, and challenges, increasing productivity across departments by 20% year over year.
• Reimagined business development strategy to include a 20% increase in Salesforce, resulting in $550M in increased profits year over year.
• Led the company through a complicated re-organization, resulting in a 75% increase in profits with minimal employee turnover.
• Grew working capital by 30% in 6 months, allowing the company to take advantage of better resources for continued growth.
• Implemented a company-wide work-from-home policy, resulting in an 87% increase in employee satisfaction, a 21% increase in productivity, and a 38% decrease in PTO usage.
• Received 2 promotions, from co-management to director-level, in less than 12 months.
• Chosen for the team lead on 15 design projects in 2023, 30% more projects led than any other team members.

• Raised employee retention rates by 15% over a 5-year period by implementing a tiered interview system and organizing a minimum of 2 team outings per quarter.
• Counseled, educated, and advised over 3,500 university students in a span of just a year.
• Created simplified HR processes that boosted company productivity and morale by 10%.
• Prepared regular pulse surveys for employees that increased transparency and engagement by 11%.
• Recruited at least 30+ high-performing individuals who are now executives in big companies in the course of 3 years.
• Organized the company’s annual international summit, including flights, accommodations, and itineraries for more than 30 attendees.
• Scheduled and staffed coaching sessions for 70 weekly athletics classes.
• Organized quarterly volunteer projects with upwards of 50 volunteers per event.

• Assisted head teacher in overseeing and educating 18 students for 3 months.
• Developed a comprehensive student submission system for final exam projects in the University’s online portal, accessible by more than 3,000 students.
• Approved more than 50 pieces of new curriculum in the foreign languages department during the Spring semester of 2023.
• Documented children’s learning processes and regularly met with parents, increasing student performance by 32% and parent engagement by 20%.
• Awarded as an outstanding secondary teacher in Mathematics within the district for 3 consecutive years.

• Reduced time spent on inventory by 20% by reorganizing the physical storage of supplies.
• Digitized the company’s internal microfilm library of more than 5,000 files.
• Managed multi-line phone system and effectively handled 200 tickets on a daily basis, contributing to a 60% increase in customer satisfaction.
• Established an efficient document database during my first 30 days in Company X, reducing slack time by 10% and improving overall efficiency.
• Created policies for the entire administrative team and streamlined processes that helped boost employee morale by 15%.
• Provided administrative support to the Director of Operations and 50+ team heads in the office while helping HR with employee orientation and training.
• Implemented a filing system for human resources, organizing more than 300 past and current employee documents.

• Led a process redesign and decreased the company’s month-end close time by 53%.
• Increased the department’s productivity by 10% by establishing process improvement initiatives and implementing strict compliance with GAAP and SEC guidelines.
• Provided timely financial reports that led to business improvement and a 25% drop in company costs in 2023.
• Offered financial advice on crypto assets and investments to 50+ executives.
• Contributed to over $65,000 in profits in 2023 through proposed system changes and investment strategies.

• Wrote 400+ relevant and helpful articles and increased organic website traffic by 21%.
• Trained 10 content writers on content generation and high-impact writing, which improved Company Y’s Google rankings in 2023.
• Created press releases that landed in the Wall Street Journal, Business Week, and Financial Times.

• Provided in-home non-medical care for more than 15 senior citizens during a 4-year tenure, earning “Caregiver of the Month” on 4 occasions.
• Published 6 scholarly articles in esteemed legal online publications on topics related to bankruptcy litigation over a 12-month period.
• Increased shipping times by 100% by implementing computerized inventory and ticketing systems.
• Created a 20-page training manual from scratch and led bi-weekly training sessions for new tour guides.
• Performed an average of 15 real estate showings per week on upscale properties worth between $700,000 and $2 million.
• Headed up a laboratory sleep study with 5 other research scientists to study 25 participants with sleep apnea.
• Facilitated the opening of 250 new customer bank accounts in 2023.
• Directed 25 events per year, including complex public events with more than 20,000 attendees.

Here are few things to remember:

• Resume accomplishments are more valuable to recruiters than job responsibilities and duties.
• If you feel stumped in writing your work accomplishment statements, use the CAR method. Start with a challenge, then share the action you did and the result. Don’t forget to use powerful action words.
• Since recruiters use ATS to sift through applications, make sure to incorporate relevant keywords from the job description into your resume accomplishment statements.
• Optimize your resume and increase your score with Jobscan’s resume scanner.

For example: 

Job responsibility: “Wrote blog posts for Company X.”

To turn this into a resume accomplishment statement, you can say:

“Wrote relevant blog posts for Company X, which increased website traffic by 70% and customer conversion rate by 50% in three months.”

Ask yourself:

• Did I make or save the company money? If so, exactly how much?
• Did I reach my goals quickly? If so, what was the exact time period?
• Did I exceed my goals often? If so, to what degree?

• Work experience
• Resume summary
• Volunteer section (especially for recent graduates)
• Projects, internships, awards