Case Study

How CSULB Onboarded 2,500 Students in 3 Months — and Escaped a 4,000:1 Advisor Ratio

California State University, Long Beach's Career Development Center replaced repetitive resume-optimization work with Jobscan, freeing 10 advisors serving 40,000 students to focus on strategic career coaching.

California State University, Long Beach

Program TypeCollege of Business, STEM, Computer Sciences
Career Services StructureCentralized
Total Enrollment40,000
Populations ServedGraduate and Undergraduate
CSULB logo

When Transactional Work Takes Over, Personalized Career Guidance Suffers

CSULB's Career Development Center faced a critical capacity crisis: roughly 10 career advisors serving 40,000 students, a 4,000:1 ratio that made personalized, strategic career guidance nearly impossible. "It's a heavy load to manage," said Andre Rishi, Graduate Business Career Coordinator for the College of Business. "Resume building is kind of — I don't want to use the word tedious — it's just basic."

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Success Profile

2,500
Students onboarded in the first 3 months
100+
Scans per power user, entirely self-serviced
4,000:1
Original advisor-to-student ratio Jobscan helped CSULB scale past

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