How CSULB Onboarded 2,500 Students in 3 Months — and Escaped a 4,000:1 Advisor Ratio
California State University, Long Beach's Career Development Center replaced repetitive resume-optimization work with Jobscan, freeing 10 advisors serving 40,000 students to focus on strategic career coaching.
California State University, Long Beach
When Transactional Work Takes Over, Personalized Career Guidance Suffers
CSULB's Career Development Center faced a critical capacity crisis: roughly 10 career advisors serving 40,000 students, a 4,000:1 ratio that made personalized, strategic career guidance nearly impossible. "It's a heavy load to manage," said Andre Rishi, Graduate Business Career Coordinator for the College of Business. "Resume building is kind of — I don't want to use the word tedious — it's just basic."
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"I would say for myself and the other career advisors, Jobscan is able to do a lot of heavy lifting in certain areas that I don't have to anymore."
Using Jobscan in advisor meetings has reduced the number and length of one-on-one sessions dedicated to resume work, freeing advisors to focus on higher-impact career strategy.
Andre Rishi, Graduate Career Coordinator for the College of Business — CSULB
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