Case Study

How Sonoma State University Career Center Used Jobscan to Scale Meeting Capacity by 700% When They Were Forced to Go Lean

Two career advisors, a 2,500:1 student ratio, and a career fair calendar that left no room for deeper student work — see how they went from 100 to 800 meetings a year without adding staff.

Sonoma State University

School SpecializationLiberal Arts and Sciences
Career Services StructureCampus-wide (Centralized)
Total Enrollment5,000 (max capacity)
Populations ServedGraduate and Undergraduate
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Two advisors, a 2,500:1 ratio, and no time for anything beyond basic resume reviews

Sonoma State's career center ran on one-on-one advising, but 90% of meetings went to resume, LinkedIn, or cover letter reviews — leaving no time for career discovery or workshops, on top of the three annual career fairs the same small team had to staff. "It was very clear what we couldn't give the students," said Becky Sandoval Young, Career Coordinator. "We were just chipping away at their needs."

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Success Profile

700%
Increase in meeting capacity — 100 to 800 meetings a year
80%
Reduction in time spent per resume-review meeting
2
Advisors covering a 2,500:1 student-to-advisor ratio

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Get the full case study — how a 2-person team scaled meetings 8x, rolled out SSO in six weeks, and got new advisors up to speed on ATS faster.

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