Scrum Master Resume Examples, Skills, and Keywords

If you’re trying to build a career as a scrum master, developing the perfect resume can be stressful—but it doesn’t have to be! You must communicate to hiring managers that you are an Agile management expert capable of shaping software development processes, meeting company goals, and guiding a team to success. Demonstrating Agile expertise and interpersonal skills is simple when you focus on the right keywords, skills, and structure in your resume.

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Scrum master resume sample

The scrum master is responsible for establishing the scrum framework within their team. Scrum masters focus on developing an agile mindset in the workplace to create, deliver, and sustain complex products and services. Beyond being a software developer, the scrum master role is a leadership position that serves both a team and the organization as a whole.

When you create your resume, you will want to highlight both your software development and leadership skills. Other aspects a hiring manager will look for are whether you’ve received a scrum master certification, how long you’ve held previous scrum master roles, and the verticals you’ve worked in before. If you have them, highlighting these elements can help you stand out among other applicants.

If you’re not sure where to start, explore these scrum master resume examples.

SARAH BOWLES, PMP

Atlanta, GA 55767 • (555) 555-1234 • sarahbowles@email.com • linkedin.com/in/sarah-bowles

SCRUM MANAGER / AGILE PROJECT MANAGER

Highly skilled professional with more than 15 years of experience managing large-scale traditional Waterfall and Scrum projects. Well-versed in leveraging cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget. Demonstrated success applying project management best practices, technical expertise, and business acumen to consistently achieve targeted results.

Skills

Project Scope, Planning, & Prioritizing | Resource Requirements & Management | Scheduling, Organizing, & Time Management | Project Requirements Gathering & Analysis | Oral & Written Communication Skills | Milestone Development & Deliverables Tracking | Team Leadership & Cross-Functional Team Collaboration | Project Budget Planning & Administration | Best Practices in Project Management Methodology | Analytical Thinking, Problem Solving, & Attention to Detail | Microsoft: Project, Word, Excel, PowerPoint, Access, Visio | Minitab | Clarity | VersionOne

Experience
York Corporation, Atlanta, GA • Scrum Master
(06/2019) - Present

Establish objectives and manage 25 IT Agile team members in execution of concurrent projects while adhering to best practices. Liaise with business managers to exceed project objectives. Mitigate risks and exploit opportunities. Manage third-party software development to enhance York systems for resale.

  • Planned and managed all aspects of a $400K mainframe development Agile team for GEAC, Back Office Functions, WireDesk, and Credit Department requests. Led 11 team members in execution of this high-profile project that, if handled improperly, could result in fines, penalties, and loss of permission to process credit card transactions.
  • Implemented technical solutions to support accounts receivable and billing functions, decrease system down time, and mitigate loss of customers. Met rigorous system integrity requirements and complied with credit card transaction processing requirements.
  • Managed nine team members on a $350K Java development project that enabled delivery of comprehensive services in the areas of performance, volume, limits, compliance, legal, stability, support, and production incidents. Eliminated the threat of ‘lights out’ condition for credit card transactions.
  • Led a team of 15 in development of an online, self-service tool that enabled customers to manage and maintain their own accounts. Worked in close collaboration with mainframe developers and web designers throughout this $1 million, two-year project. Played a role in the organization saving a projected $500K over three years.
York Corporation, Atlanta, GA • Project Manager
(01/2017 - 06/2019)

Managed IT Agile teams of up to 12 members on a wide range of projects.

  • Engaged in a project with a cross-functional team comprised of IT, QA, and business customers to enable York to enter alternative fuel markets; put reporting and control systems in place to ensure the company remained the industry leader. Facilitated use of sub-product codes, which allowed the flexibility to add new product IDs without development.
  • Played a major role in York retaining a $1M portfolio of large national accounts with fuel purchasing requirements.
  • Devised and executed plans that resulted in successfully outsourcing the International Call Center. Collaborated with and coordinated colleagues across five different countries in transferring BC Call Center to Scotland.
  • Executed a three-year-long/$500K telecom upgrade to the IVR application involving a new file format and more than 1K lines of new code. Worked in close collaboration with MC associates and York teams to meet challenging timeline and budgetary requirements.
York Corporation, Atlanta, GA • Sigma Black Belt
(01/2012 - 12/2016)

Successfully led and collaborated with team members, third parties, IT, and QA to consistently complete complex, concurrent projects on time and under budget.

Education and Certifications
Ohio State University, Columbus, OH • Bachelor of Arts in Accounting/Minor in Economics
2009

Certified Scrum Master, 2010

Project Management Professional Certification, 2014

Advance Bronze Toastmaster Certification, 2012

Six Sigma Black Belt Certification, 2017

Resume written by Erin Kennedy, CPRW

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Scrum master resume, skills, and keywords

Choosing the right resume keywords is an essential step in any job search, but when it comes to choosing scrum master resume skills, you’ll want to choose a healthy mix of hard and soft skills that highlight your strengths. Be sure to emphasize your previous experience and scrum master skills with specific software, processes, and styles of project management. Use keywords highlighting top resume skills, such as the ones below.

Top 30 Scrum Master Resume Skills

  • Agile
  • Scrum
  • Leadership
  • Problem-solving
  • Teamwork
  • Project management
  • Organization
  • Time management
  • Work ethic
  • Kanban
  • Retrospectives
  • Sprint planning
  • Relational database
  • Database
  • Forecasting
  • Computer science
  • Continuous integration
  • Software development
  • DevOps
  • Business process
  • Test automation
  • Servicenow
  • TDD
  • Acceptance testing
  • Quality control
  • SharePoint
  • SDLC
  • Waterfall
  • Requirement gathering
  • SQL
  • Business analyst
  • Software development
  • Jira
  • Documentation
  • Backlog management
  • PM tools
  • User stories
  • Burndown charts
  • Coaching agile practices
  • Removing impediments
  • Retrospective meetings
  • Team building
  • Vendor management
  • Communication

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5 scrum master resume writing tips

Once you’ve chosen the right scrum master resume keywords to spotlight your strengths, it’s time to flesh out your resume. It’s important to strike a balance between listing your technical qualifications and celebrating your relevant accomplishments. To discover the right combination, follow the scrum master resume writing tips below.

1. Write a summary that conveys your strengths as a scrum master.

Start off on the right foot by opening your resume with a summary.

This short statement should provide a brief synopsis of your professional background and any relevant certifications you have. At most, your summary should be two to three sentences long. Your goal is to keep the summary succinct while inspiring the hiring managers to read onward.

2. Keep it short.

As a rule of thumb, you should try to keep your resume—at most—to two pages in length. Hiring managers want to understand your qualifications, but they often don’t want to pore over multiple pages to get there.

Instead, highlight the most important points of your professional career. Rather than listing all of the tasks you’ve been responsible for in each role, distill your time down to the most impressive or relevant points. For example, focus on important contributions like software installations you’ve overseen, Agile policies you have implemented, or infrastructure issues you’ve helped remedy.

3. Lead with your relevant experience.

The purpose of your resume is to convince the hiring managers that you can fit the needs of the organization. One of the most effective ways to accomplish this is to start by listing your most relevant experience first. Hiring managers are busy—it is important to persuade them early on in the resume that you are the one for the job.

As an aspiring or continuing scrum master, start by listing any previous roles that involve project management as well as software development. Keeping in mind the dual nature of the scrum master position, it is important to emphasize both your technical prowess and your proven management abilities.

4. Focus on the Agile mindset.

Understanding the Agile mindset is one of the cornerstones of being a great scrum master. As such, you must demonstrate your comprehension and mastery of it. Throughout your resume, make a case for your embodiment of the Agile mindset by describing your values. Some attributes to utilize include the following:

  • Emphasis on communication with individuals
  • Value of effective software
  • Appreciation for positive customer interactions
  • Adaptation to change
  • Ability to facilitate meetings and processes
  • Strength in removing roadblocks
  • Effective communication skills

5. Include tangible results.

To maximize the impact of your listed skills and experience, highlight the right details about your duties. One of the most effective ways to do this is by listing tangible results.

Write between two and four bullet points that highlight the variety of your responsibilities. Each point should relate to the position you’re applying for. Try to underscore projects in which you have produced results for your company. Focus on accomplishments such as improved company culture, optimized software, or boosted sales. When possible, include statistics or numbers that illustrate the scope of your success.

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