HR Skills for Your Resume: What to Include and How to Stand Out
Make your HR resume stronger with popular skills, examples, tips, and resume-ready bullet points
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Human Resources (HR) professionals play a crucial role in managing the most valuable asset of any organization—its people. They are responsible for overseeing employee relations, ensuring compliance with employment laws, and guiding recruitment processes to build effective teams. To excel in this field, HR professionals need a unique blend of skills that include strategic management, effective communication, and a deep understanding of employment policies and law.
Listing the right HR skills on your resume is essential for standing out in a competitive job market. Emphasizing the skills that are most relevant to the position you’re applying for can demonstrate your suitability for the role and help you catch the attention of hiring managers. Including specific HR skills on your resume not only highlights your expertise but also shows your ability to contribute to the organization’s success by managing its workforce effectively.
How we got the data
The data in this report was pulled from Jobscan’s database of more than 10 million job descriptions and 17 million resumes.
We analyzed the job descriptions to find the skills that employers want the most. Then we analyzed the resumes to see which skills appeared most frequently.
Armed with this knowledge, job seekers can easily tailor their resumes and cover letters to highlight the most relevant resume skills for each job they apply to.
top 10 HR Hard Skills
- Human resources – 99%
- Management – 77%
- Employee relations – 63%
- Performance management – 48%
- Policies – 48%
- Employment law – 47%
- Administration – 43%
- Compliance – 40%
- Coaching – 39%
- Recruitment – 30%
top 10 HR Soft Skills
- Communication – 26%
- Work independently – 13%
- Organized – 8%
- Committed – 7%
- Decision-making – 7%
- Proactive – 6%
- Provide guidance – 6%
- Motivated – 6%
- Professionalism – 6%
- Leadership – 5%
top 10 HR Skills on Resumes with High Match Rate
- Human resources
- Management
- Leadership
- Employee relations
- Administration
- Performance management
- Operations
- Coaching
- Planning
- Payroll
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Optimize your resumeTop 10 HR skills
Human Resources:
Human resources management involves overseeing and directing the administrative functions of an organization related to personnel. HR professionals use this skill to manage hiring processes, employee benefits, and compliance with labor laws.
- Managed HR operations for a 200-employee firm, enhancing efficiency by 30%.
- Implemented HR software, decreasing administrative workload by 25%.
- Led HR initiatives that improved employee retention rates by 15%.
Management:
Management in HR involves planning, directing, and coordinating HR activities. HR professionals use management skills to develop strategies that align with organizational goals.
- Developed a strategic HR plan that aligned with company growth objectives, increasing productivity by 20%.
- Managed HR teams across multiple locations, standardizing practices and improving communication.
- Oversaw the implementation of new HR policies, enhancing compliance and consistency.
Employee Relations:
Employee relations focus on maintaining positive relationships between the employer and employees. HR professionals use this skill to address grievances and promote a healthy work environment.
- Resolved employee grievances promptly, reducing complaints by 40%.
- Developed employee engagement programs, increasing job satisfaction by 30%.
- Facilitated workshops to enhance employee-manager relationships, improving workplace morale.
Performance Management:
Performance management is a continuous process of identifying, measuring, and developing employee performance. HR professionals use this skill to ensure that employees’ objectives align with organizational goals.
- Established a performance management system that increased employee productivity by 25%.
- Conducted quarterly performance reviews, leading to a 15% improvement in employee output.
- Designed training programs to address skill gaps, enhancing overall team performance.
Policies:
Policy development involves creating guidelines to govern the organization’s operations and employee conduct. HR professionals use this skill to ensure consistency and fairness in the workplace.
- Developed comprehensive HR policies, improving compliance and reducing inconsistencies.
- Implemented a new attendance policy, reducing absenteeism by 10%.
- Reviewed and updated company policies annually, ensuring alignment with current laws.
Employment Law:
Employment law involves understanding and applying laws related to employment, such as labor rights and workplace safety. HR professionals use this knowledge to ensure the organization complies with legal standards.
- Conducted audits of HR practices, ensuring 100% compliance with employment laws.
- Provided legal updates to management, minimizing risk of labor disputes.
- Trained staff on employment laws, reducing legal incidents by 20%.
Communication:
Communication skills are essential for HR professionals to effectively convey information and facilitate discussions. HR professionals use this skill to manage relationships and resolve conflicts.
- Conducted effective communication workshops, improving team collaboration by 30%.
- Enhanced internal communication strategies, streamlining information flow across departments.
- Mediated conflicts between employees, resulting in a 50% reduction in disputes.
Compliance:
Compliance in HR refers to adhering to laws and regulations governing employment practices. HR professionals use this skill to protect the organization from legal liabilities.
- Implemented a compliance program, achieving 100% adherence to regulatory standards.
- Conducted regular training sessions on compliance, reducing violations by 15%.
- Audited HR records quarterly, ensuring all documentation met legal requirements.
Coaching:
Coaching in HR involves guiding employees to improve performance and develop new skills. HR professionals use this skill to foster employee growth and enhance overall productivity.
- Coached managers on leadership skills, resulting in a 25% increase in team performance.
- Developed a coaching program for new hires, accelerating onboarding by 30%.
- Provided ongoing coaching to employees, enhancing their career development and satisfaction.
Recruitment:
Recruitment involves attracting, selecting, and onboarding qualified candidates for the organization. HR professionals use this skill to ensure the organization hires the best talent.
- Led recruitment efforts that decreased time-to-fill positions by 20%.
- Developed a talent acquisition strategy that increased diversity hires by 25%.
- Streamlined the onboarding process, improving new hire retention rates by 15%.
Tips for using HR skills on a resume
Create a bulleted resume skills section
Use a simple, clean format that highlights your skills and experiences. Focus on readability by using bullet points and short phrases to present your skills. Properly organize your resume into education, experience, and skills sections.
“Adding a skills section to your resume is a great way to draw the recruiter’s attention to your most relevant strengths and competencies.”
– Ashley Watkins, NCRW, NCOPE, Job Search Coach
For example, HR resume bullet points might look like this:
- Managed employee relations programs to enhance workplace harmony and reduce turnover by 15%.
- Developed and implemented performance management systems that improved employee productivity by 20%.
- Ensured compliance with employment laws, reducing legal risks by conducting regular audits and training sessions.
- Spearheaded recruitment campaigns that resulted in a 30% increase in candidate applications.
- Coached managers on effective communication strategies, improving team collaboration and morale.
Hitting all the top job requirements with your skills list will help you rank highly for a keyword search within an applicant tracking system. But don’t stop there. Add context for every skill elsewhere in your work experience.
If a recruiter is excited by your customer service skills, for example, the first thing they’ll do is skim your work experience to figure out when, how, and how much you used that skill.
Highlight skills and achievements in your work experience section
As you list your responsibilities, it’s also important to highlight your specific achievements wherever you can.
“For soft skills, it’s often more effective to demonstrate them in the context of your past work experience. Instead of merely stating “excellent team player”, you are better off saying “collaborated with a cross-functional team of 6 on a new product launch that boosted sales by 30% in one year”. Examples of specific accomplishments or business outcomes speak louder than buzzwords.”
– Ana Lokotkova, Career Coach and Advisor
Instead of saying,
“Handled employee issues.”
You could say,
“Resolved employee issues by implementing strategic conflict resolution techniques, enhancing workplace satisfaction by 25%.”
This demonstrates your level of expertise with the skills you listed. It gives the recruiter more reason to be interested in you as a result.
Break resume skills sections into categories
If you’re applying for a role requiring a broad skillset, categorize your skills.
“If you opt to include a designated skills section on your resume, include up to 10 of your core competencies. Excessive skills lists are overwhelming and sometimes confusing to the reader.”
– Kelli Hrivnak, Marketing and Tech Recruiter
- Human Resources Skills
- Performance Management Skills
- Communication Skills
- Recruitment Skills
Quantify your accomplishments
Use numbers to quantify your accomplishments wherever possible. This helps potential employers understand your abilities and the impact you can have on their organization.
“Recruiters and hiring managers are looking for relevancy of how and when you applied those skills, so provide examples of this in your experience section. Bonus tip: Don’t just insert the skill like a task–include results.”
– Kelli Hrivnak, Marketing and Tech Recruiter
Instead of saying,
“Improved recruitment process.”
You could say,
“Streamlined recruitment process, reducing time-to-hire by 40% and increasing candidate quality by 25%.”
Tailor your resume to the job description
Read the description carefully and emphasize the relevant skills and experiences. Highlight the skills that the employer seeks and provide examples of how you’ve used those skills in your previous roles. Doing so can demonstrate that you’re a strong fit for the position and increase your chances of being invited to an interview.
“The ‘one-size-fits-all’ approach doesn’t work when it comes to your resume. For every job application, tailor your skill set to match the job description. Most companies use Applicant Tracking Systems (ATS) that filter candidates based on keywords and skills listed in the job description. So, research the role you’re applying for and distill the skills required.”
– Ana Lokotkova, Career Coach and Advisor
In order to do this, “you must first understand what skills are most important for the target role,” says Ashley Watkins.
Sample job description for HR:
We are seeking an experienced HR professional to manage our employee relations, oversee compliance with employment laws, and lead recruitment efforts. The ideal candidate will have a strong background in performance management and be able to communicate effectively across all levels of the organization.
Resume bullet points tailored to the job description:
- “Led employee relations initiatives that improved workplace culture and reduced turnover by 20%.”
- “Developed compliance training programs, ensuring 100% adherence to employment laws.”
- “Directed recruitment strategies that increased the diversity of hires by 30%.”
- “Established performance management protocols that boosted team efficiency by 25%.”
- “Facilitated communication workshops, enhancing cross-department collaboration.”
“Focus on the sought-after and in demand skills. A great way to figure out what is currently in demand is by researching current job openings from your preferred companies and reading through the posting. Pay close attention to the preferred requirements section and build your skills section based on this list.”
– Chelsea Jay, Career & Leadership Development Coach – Seasoned and Growing
Bonus Tip: Use action verbs
Start each bullet point with an action verb. An action verb expresses an action, such as “create,” “build,” “manage,” “lead,” or “implement.”
Action verbs grab the reader’s attention and paint a vivid picture of what you accomplished at work.
Action verbs make your resume more interesting to read. They also show the kind of can-do attitude that employers are looking for.
FAQs
What skills does HR need?
HR professionals need a combination of technical and interpersonal skills. Key skills include human resources management, effective communication, employee relations, performance management, and a thorough understanding of employment law and compliance.
What technical skills do you need to become HR?
Technical skills required for HR include proficiency in HR Information Systems (HRIS), data analysis for tracking HR metrics, and understanding of employment law. Familiarity with recruitment software and performance management tools is also beneficial.
What are the most important HR job skills to have on your resume?
The most important HR job skills to highlight on your resume include human resources management, employee relations, performance management, compliance with employment laws, and effective communication. These skills demonstrate your ability to manage and develop an organization’s workforce effectively.