Management Skills

Use a simple, clean format that highlights your skills and experiences. Focus on readability by using bullet points and short phrases to present your skills. Properly organize your resume into education, experience, and skills sections.

“Adding a skills section to your resume is a great way to draw the recruiter’s attention to your most relevant strengths and competencies.”

– Ashley Watkins, NCRW, NCOPE, Job Search Coach

For example, a manager’s bullet points might look like this:

• Adapted team structure during a major organizational change, maintaining productivity and achieving a 95% customer satisfaction rate.
• Introduced an innovative product development process, resulting in a 40% faster time-to-market and a 25% increase in new product revenue.
• Established and tracked key performance indicators (KPIs), leading to a 25% improvement in operational performance metrics.

Hitting all the top requirements with your skills list will help you rank highly for a keyword search within an applicant tracking system. But don’t stop there. Add context for every skill elsewhere in your work experience.

As you list your responsibilities, it’s also important to highlight your major accomplishments wherever you can.

“For soft skills, it’s often more effective to demonstrate them in the context of your past work experience. Instead of merely stating “excellent team player”, you are better off saying “collaborated with a cross-functional team of 6 on a new product launch that boosted sales by 30% in one year”. Examples of specific accomplishments or business outcomes speak louder than buzzwords.”

– Ana Lokotkova, Career Coach and Advisor

For example, if you successfully authored progress reports be sure to mention the accomplishment.

Instead of saying,

“Compiled detailed project status reports.”

You could say,

“Compiled detailed project status reports, increasing stakeholder satisfaction by 25% due to improved transparency and communication.”

This demonstrates your level of expertise with the skills you listed. It gives the recruiter more reason to be interested in you as a result.

If you’re applying for a role requiring a broad skillset, categorize your skills.

“If you opt to include a designated skills section on your resume, include up to 10 of your core competencies. Excessive skills lists are overwhelming and sometimes confusing to the reader.”

– Kelli Hrivnak, Marketing and Tech Recruiter

For example, someone applying for a role as a CNA might benefit from segmenting their skill list as follows:

Assessment and Feedback Skills:

• Administered knowledge assessments
• Performance evaluations
• Feedback delivery

Technical Skills:

• Microsoft Suite (Excel and MS Project)
• Industry knowledge
• E-learning platforms

Compliance and Safety Skills:

• Regulatory compliance
• Health and safety
• Data security

Use numbers to quantify your achievements wherever possible. This helps potential employers understand your abilities and the impact you can have on their organization.

“Recruiters and hiring managers are looking for relevancy of how and when you applied those skills, so provide examples of this in your experience section. Bonus tip: Don’t just insert the skill like a task–include results.”

– Kelli Hrivnak, Marketing and Tech Recruiter

Instead of saying,

“Monitored and controlled expenses.”

You could say,

“Monitored and controlled project expenses, ensuring projects were completed within budget 98% of the time.”

By using numbers, you give hiring managers a better sense of your value.

Read the description carefully and emphasize the relevant skills and experiences. Highlight the skills that the employer seeks and provide examples of how you’ve used those skills in your previous roles. Doing so can demonstrate that you’re a strong fit for the position and increase your chances of being invited to an interview.

“The ‘one-size-fits-all’ approach doesn’t work when it comes to your resume. For every job application, tailor your skill set to match the job description. Most companies use Applicant Tracking Systems (ATS) that filter candidates based on keywords and skills listed in the job description. So, research the role you’re applying for and distill the skills required.”

– Ana Lokotkova, Career Coach and Advisor

In order to do this, “you must first understand what skills are most important for the target role,” says Ashley Watkins.

Here’s an example of how to tailor a manager’s resume to a job description:

Job Title: Sales Manager

• Retail sales experience.
• Excellent verbal communication, and the ability to convey information clearly and effectively.
• Responsible, goal-oriented, and organized.
• Experience managing purchasing, inventory, maintenance, and other operational functions.

Tailored Resume Description:

• Increased retail sales by 25% within the first year by implementing targeted sales strategies and enhancing customer service.
• Set and exceeded monthly sales targets, achieving an average of 110% of the goal each month.
• Managed purchasing and inventory control, reducing excess inventory by 20% and improving stock turnover rates by 25%.
• Negotiated with suppliers to secure favorable terms and pricing, resulting in a 15% reduction in procurement costs.

“Focus on the sought-after and in demand skills. A great way to figure out what is currently in demand is by researching current job openings from your preferred companies and reading through the posting. Pay close attention to the preferred requirements section and build your skills section based on this list.”

– Chelsea Jay, Career & Leadership Development Coach – Seasoned and Growing

Start each bullet point with an action verb. An action verb expresses an action, such as “create,” “build,” “manage,” “lead,” or “implement.”

Action verbs grab the reader’s attention and paint a vivid picture of what you accomplished at work.

Action verbs make your resume more interesting to read. They also show the kind of can-do attitude that employers are looking for.