Personal Assistant Skills
Make your personal assistant resume stronger with popular skills, examples, tips, and resume-ready bullet points
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A personal assistant plays a crucial role in ensuring that executives and managers can focus on their core responsibilities by taking care of administrative and organizational tasks. The job involves a variety of tasks such as managing schedules, organizing meetings, handling correspondence, and making travel arrangements. As such, the role requires a diverse set of skills to efficiently support executives in their day-to-day activities. Key personal assistant skills include management, administrative support, communication, and time management, among others.
Listing the right skills for your personal assistant resume is essential as it showcases your ability to handle the demands of the position effectively. Highlighting these skills can make a significant difference in how potential employers perceive your capability to contribute to their organization. In a competitive job market, having a well-crafted resume with relevant personal assistant skills can set you apart from other candidates and increase your chances of landing the job.
How we got the data
The data in this report was pulled from Jobscan’s database of more than 10 million job descriptions and 17 million resumes.
We analyzed the job descriptions to find the skills that employers want the most. Then we analyzed the resumes to see which skills appeared most frequently.
Armed with this knowledge, job seekers can easily tailor their resumes and cover letters to highlight the most relevant resume skills for each job they apply to.
top 10 personal assistant Hard Skills
- Management – 58%
- Administrative support – 51%
- Office – 39%
- Travel arrangements – 32%
- Calendar management – 28%
- Filing – 22%
- Scheduling – 22%
- Correspondence – 22%
- Research – 19%
- Secretarial – 16%
top 10 personal assistant Soft Skills
- Communication – 34%
- Flexibility – 22%
- Time management – 21%
- Organized – 21%
- Multitask – 11%
- Work independently – 8%
- Confidential information – 8%
- Professionalism – 7%
- Adaptable – 6%
- Motivated – 6%
top 10 personal assistant Skills on Resumes with High Match Rate
- Office management
- Administrative support
- Communication
- Microsoft
- Scheduling
- Travel arrangements
- Time management
- Business administration
- Problem solving
- Leadership
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Optimize your resumeTop 10 personal assistant skills
Management:
Management in a personal assistant role involves organizing and prioritizing tasks to ensure executive needs are met efficiently. This includes overseeing schedules, projects, and resources to optimize productivity.
– Developed a comprehensive filing system that improved document retrieval speed by 40%.
– Coordinated team projects, ensuring deadlines were met, resulting in a 25% increase in project completion rates.
– Implemented a new scheduling system that reduced appointment conflicts by 30%.
Administrative Support:
Administrative support involves handling day-to-day tasks such as filing, document preparation, and office management to keep operations running smoothly. Personal assistants ensure that executives have everything they need to focus on their core responsibilities.
– Streamlined office processes, which reduced administrative workload by 20%.
– Prepared and distributed over 50 documents weekly with 100% accuracy.
– Managed office supplies inventory, reducing costs by 15% through efficient ordering.
Communication:
Effective communication is crucial for a personal assistant to convey information clearly and professionally. This skill involves interacting with clients, colleagues, and executives to facilitate smooth operations and resolve issues promptly.
– Communicated with clients and staff, resolving issues and improving satisfaction by 25%.
– Drafted and edited executive correspondence, enhancing clarity and professionalism.
– Facilitated communication between departments, reducing response times by 20%.
Travel Arrangements:
Travel arrangements involve planning and organizing travel itineraries for executives, ensuring all details are managed efficiently and cost-effectively. This includes booking flights, accommodations, and transportation.
– Coordinated travel itineraries for international conferences, saving 10% on travel expenses.
– Arranged transportation and accommodations for over 30 business trips annually.
– Negotiated with vendors to secure cost-effective travel rates, reducing expenses by 15%.
Calendar Management:
Calendar management requires organizing and maintaining executives’ schedules to maximize productivity and minimize conflicts. This involves scheduling meetings, appointments, and events.
– Managed executive calendars, ensuring optimal time allocation and reducing scheduling conflicts by 30%.
– Scheduled over 50 meetings monthly with zero conflicts.
– Developed a digital calendar system, improving scheduling efficiency by 25%.
Flexibility:
Flexibility is the ability to adapt to changing circumstances and handle unexpected tasks with ease. Personal assistants need to be able to shift priorities quickly and manage multiple tasks simultaneously.
– Adapted to last-minute schedule changes, ensuring all tasks were completed on time.
– Managed multiple executive requests simultaneously, maintaining a 100% satisfaction rate.
– Responded to urgent tasks promptly, improving executive support efficiency by 20%.
Scheduling:
Scheduling involves organizing appointments, meetings, and events to ensure efficient time management for executives. Personal assistants need to balance multiple schedules and prioritize tasks effectively.
– Scheduled and coordinated over 60 meetings monthly, improving time allocation by 30%.
– Maintained detailed schedules for executives, minimizing appointment conflicts.
– Implemented a scheduling software, enhancing appointment tracking efficiency by 40%.
Correspondence:
Correspondence involves managing and handling communication, such as emails and letters, on behalf of executives. Personal assistants ensure that all correspondence is professional and timely.
– Managed email correspondence, reducing response time by 25%.
– Drafted professional letters and memos, ensuring clarity and accuracy.
– Handled high-volume email traffic, maintaining a 100% response rate.
Secretarial:
Secretarial skills involve performing clerical tasks such as answering phones, managing files, and supporting office operations. Personal assistants use these skills to ensure smooth office functionality.
– Provided secretarial support, improving office efficiency by 20%.
– Answered and directed phone calls, reducing call-handling time by 15%.
– Managed filing systems, improving document retrieval speed by 30%.
Time Management:
Time management is the ability to prioritize tasks and manage time effectively to meet deadlines and ensure that executives’ schedules are optimized. Personal assistants need to balance various responsibilities efficiently.
– Implemented a time-tracking system, increasing task completion efficiency by 25%.
– Prioritized tasks effectively, reducing project delays by 20%.
– Managed multiple deadlines simultaneously, maintaining a 100% on-time completion rate.
Tips for using personal assistant skills on a resume
Create a bulleted resume skills section
Use a simple, clean format that highlights your skills and experiences. Focus on readability by using bullet points and short phrases to present your skills. Properly organize your resume into education, experience, and skills sections.
“Adding a skills section to your resume is a great way to draw the recruiter’s attention to your most relevant strengths and competencies.”
– Ashley Watkins, NCRW, NCOPE, Job Search Coach
For example, personal assistant resume bullet points might look like this:
- Managed executive calendars and coordinated meetings to enhance efficiency.
- Provided comprehensive administrative support, including document preparation and filing.
- Communicated effectively with clients and staff to facilitate smooth operations.
- Arranged complex domestic and international travel itineraries.
- Developed and maintained organized filing systems for quick information retrieval.
Hitting all the top job requirements with your skills list will help you rank highly for a keyword search within an applicant tracking system. But don’t stop there. Add context for every skill elsewhere in your work experience.
If a recruiter is excited by your customer service skills, for example, the first thing they’ll do is skim your work experience to figure out when, how, and how much you used that skill.
Highlight skills and achievements in your work experience section
As you list your responsibilities, it’s also important to highlight your specific achievements wherever you can.
“For soft skills, it’s often more effective to demonstrate them in the context of your past work experience. Instead of merely stating “excellent team player”, you are better off saying “collaborated with a cross-functional team of 6 on a new product launch that boosted sales by 30% in one year”. Examples of specific accomplishments or business outcomes speak louder than buzzwords.”
– Ana Lokotkova, Career Coach and Advisor
Instead of saying,
“Answered emails and phone calls.”
You could say,
“Managed email and phone correspondence, improving response time by 30% and enhancing stakeholder communication.”
This demonstrates your level of expertise with the skills you listed. It gives the recruiter more reason to be interested in you as a result.
Break resume skills sections into categories
If you’re applying for a role requiring a broad skillset, categorize your skills.
“If you opt to include a designated skills section on your resume, include up to 10 of your core competencies. Excessive skills lists are overwhelming and sometimes confusing to the reader.”
– Kelli Hrivnak, Marketing and Tech Recruiter
- Management: Calendar management, Time management
- Administrative: Administrative support, Secretarial, Scheduling
- Communication: Written communication, Correspondence
- Logistics: Travel arrangements, Flexibility
Quantify your accomplishments
Use numbers to quantify your accomplishments wherever possible. This helps potential employers understand your abilities and the impact you can have on their organization.
“Recruiters and hiring managers are looking for relevancy of how and when you applied those skills, so provide examples of this in your experience section. Bonus tip: Don’t just insert the skill like a task–include results.”
– Kelli Hrivnak, Marketing and Tech Recruiter
Instead of saying,
“Helped with scheduling meetings.”
You could say,
“Scheduled over 100 meetings monthly, reducing scheduling conflicts by 20% and optimizing executive time management.”
Tailor your resume to the job description
Read the description carefully and emphasize the relevant skills and experiences. Highlight the skills that the employer seeks and provide examples of how you’ve used those skills in your previous roles. Doing so can demonstrate that you’re a strong fit for the position and increase your chances of being invited to an interview.
“The ‘one-size-fits-all’ approach doesn’t work when it comes to your resume. For every job application, tailor your skill set to match the job description. Most companies use Applicant Tracking Systems (ATS) that filter candidates based on keywords and skills listed in the job description. So, research the role you’re applying for and distill the skills required.”
– Ana Lokotkova, Career Coach and Advisor
In order to do this, “you must first understand what skills are most important for the target role,” says Ashley Watkins.
Sample job description for personal assistant:
We are seeking a highly organized and proactive personal assistant to support our executive team. The ideal candidate will have experience in managing calendars, coordinating travel arrangements, and providing administrative support. Strong communication skills and the ability to handle multiple tasks efficiently are essential.
Resume bullet points tailored to the job description:
- Efficiently managed executive calendars, ensuring all appointments and meetings were scheduled without conflicts.
- Coordinated domestic and international travel arrangements, saving 15% on travel costs through effective negotiation and planning.
- Provided high-level administrative support, facilitating seamless day-to-day operations for the executive team.
“Focus on the sought-after and in demand skills. A great way to figure out what is currently in demand is by researching current job openings from your preferred companies and reading through the posting. Pay close attention to the preferred requirements section and build your skills section based on this list.”
– Chelsea Jay, Career & Leadership Development Coach – Seasoned and Growing
Bonus Tip: Use action verbs
Start each bullet point with an action verb. An action verb expresses an action, such as “create,” “build,” “manage,” “lead,” or “implement.”
Action verbs grab the reader’s attention and paint a vivid picture of what you accomplished at work.
Action verbs make your resume more interesting to read. They also show the kind of can-do attitude that employers are looking for.
FAQs
What skills does a personal assistant need?
A personal assistant needs a combination of organizational, communication, and multitasking skills. Key skills include management, administrative support, calendar management, travel arrangements, and time management to effectively support executives.
What technical skills do you need to become a personal assistant?
Technical skills for a personal assistant include proficiency in office software such as Microsoft Office Suite (Word, Excel, PowerPoint), email management systems, and scheduling tools. Familiarity with communication platforms and travel booking systems is also beneficial.
What are the most important personal assistant job skills to have on your resume?
The most important personal assistant job skills to include on your resume are management, administrative support, communication, time management, and calendar management. These skills demonstrate your ability to efficiently manage tasks and support executives.