Dental Assistant Skills
The key hard and soft skills required for a dental assistant job in 2023 based on our database of over 10 million real job listings.
Get your free resume reportDental assistants need to be friendly, attentive, and knowledgeable about dental procedures. They should be able to answer patients’ questions and explain dental procedures to them in a clear and understandable way.
They also need to be able to work under pressure and manage their time effectively, especially during busy periods. Overall, being a dental assistant requires a combination of technical skills, patient care abilities, and a passion for dental health.
How we got the data
The data in this report was pulled from Jobscan’s database of more than 10 million job descriptions and 17 million resumes.
We analyzed the job descriptions to find the skills that employers want the most. Then we analyzed the resumes to see which skills appeared most frequently.
Armed with this knowledge, job seekers can easily tailor their resumes and cover letters to highlight the most relevant resume skills for each job they apply to.
top 10 dental assistant Hard Skills
top 10 dental assistant Soft Skills
top 10 dental assistant Skills on Resumes with High Match Rate
- Patient Care
- Scheduling
- Professional
- Cleaning
- Communication
- Customer Service
- Dental Procedure
- Dentistry
- Motivated
- Positive
Top 10 dental assistant skills
Examples of how to write this skill on your resume:
- Maintained up-to-date personal and medical information, treatment plans, and progress notes.
- Proficient in using electronic health record (EHR) systems to maintain and update patient records.
- Complied with HIPAA regulations and other legal and ethical standards regarding patient privacy and confidentiality.
- Developed and implemented streamlined record-keeping processes, resulting in a 25% reduction in errors and a 20% increase in efficiency.
Examples of how to write this skill on your resume:
- Demonstrated expertise in infection control protocols, including personal protective equipment (PPE).
- Ensured compliance with OSHA and CDC guidelines for infection prevention and control in dental settings.
- Conducted regular audits of infection control practices to identify and correct areas of improvement.
- Provided training and education to other members of the dental team on infection control practices.
Examples of how to write this skill on your resume:
- Received consistent positive feedback from patients, with a 98% satisfaction rating on patient experience surveys.
- Created and maintained a friendly and cheerful atmosphere, contributing to a 15% rise in patient retention rates.
- Greeted patients with a warm and friendly demeanor, creating a positive first impression.
- Actively listened to patient concerns, providing empathetic support and addressing their anxieties.
Examples of how to write this skill on your resume:
- Ensured a comfortable and safe environment during dental procedures, leading to a 95% patient satisfaction rate.
- Demonstrated strong interpersonal skills by effectively communicating with patients and addressing their concerns.
- Provided personalized patient care by developing individualized treatment plans and educating patients on their oral health needs.
- Assisted in the delivery of anesthesia and other medications, ensuring that patients were comfortable during dental procedures.
Examples of how to write this skill on your resume:
- Managed patient schedules, ensuring that appointments were properly scheduled and rescheduled when necessary.
- Developed and implemented a new scheduling system, resulting in a 25% increase in patient flow and a 15% reduction in wait times.
- Managed multiple schedules simultaneously and effectively coordinated with other members of the dental team.
- Utilized scheduling software, such as Dentrix or Eaglesoft, to efficiently manage patient appointments.
Examples of how to write this skill on your resume:
- Assisted dentists during a wide range of dental procedures, including restorative, endodontic, periodontal, and oral surgery,
- Demonstrated expertise in dental radiography, capturing high-quality diagnostic images.
- Implemented infection control protocols and maintained strict adherence to sterilization procedures, resulting in a spotless infection control record.
- Assisted in the fabrication of custom dental appliances, such as retainers and temporary crowns.
Examples of how to write this skill on your resume:
- Utilized effective communication skills to alleviate patient concerns and ensure their comfort during dental procedures.
- Communicated treatment plans and financial options to patients, resulting in a 25% increase in case acceptance and patient retention.
- Facilitated communication between the dental team and non-English speaking patients by becoming fluent in Spanish.
- Successfully resolved patient complaints and concerns, demonstrating strong conflict resolution and communication skills.
Examples of how to write this skill on your resume:
- Consistently provided exceptional customer service to patients, resulting in a 95% satisfaction rate.
- Demonstrated a patient-centered approach to care by actively listening to patients’ concerns.
- Maintained a welcoming and friendly demeanor to help put patients at ease and reduce anxiety during appointments.
- Served as the first point of contact for patients, greeting them warmly and providing assistance with scheduling, paperwork, and questions.
Examples of how to write this skill on your resume:
- Handled patient complaints with professionalism and empathy, leading to a 90% patient retention rate.
- Demonstrated strong work ethic, reliability, and punctuality, leading to a promotion to head dental assistant within 6 months of employment.
- Maintained a professional demeanor and appearance at all times, setting a positive example for other staff members.
- Developed professional relationships with patients, establishing trust and rapport to promote patient satisfaction and loyalty.
Examples of how to write this skill on your resume:
- Implemented and enforced safety protocols, resulting in a 30% decrease in workplace accidents and injuries.
- Maintained OSHA compliance by regularly conducting safety audits, providing safety training to staff, and updating safety manuals.
- Successfully responded to emergency situations, administering first aid and alerting emergency services when necessary.
- Ensured a safe and sanitary environment by regularly cleaning and sterilizing equipment and maintaining cleanliness standards in the office.
5 tips for writing a dental assistant resume
Create a bulleted resume skills section
Use a simple, clean format that highlights your skills and experiences. Focus on readability by using bullet points and short phrases to present your skills. Properly organize your resume into education, experience, and skills sections.
“Adding a skills section to your resume is a great way to draw the recruiter’s attention to your most relevant strengths and competencies.”
– Ashley Watkins, NCRW, NCOPE, Job Search Coach
For example, a dental assistant’s bullet points might look like this:
- Proficient in taking patient X-rays and sterilizing instruments.
- Managed patient records and scheduled appointments.
- Compliance with infection control protocols.
Hitting all the top job requirements with your skills list will help you rank highly for a keyword search within an applicant tracking system. But don’t stop there. Add context for every skill elsewhere in your work experience.
If a recruiter is excited by your X-ray skills, for example, the first thing they’ll do is skim your work experience to figure out when, how, and how much you used that skill.
Highlight skills and accomplishments in your work experience section
As you list your responsibilities, it’s also important to highlight your specific accomplishments wherever you can.
“For soft skills, it’s often more effective to demonstrate them in the context of your past work experience. Instead of merely stating “excellent team player”, you are better off saying “collaborated with a cross-functional team of 6 on a new product launch that boosted sales by 30% in one year”. Examples of specific accomplishments or business outcomes speak louder than buzzwords.”
– Ana Lokotkova, Career Coach and Advisor
For example, if you increased scheduling efficiency, be sure to mention this accomplishment.
Instead of saying,
“Scheduled appointments for patients.”
You could say,
“Optimized office scheduling procedures, reducing patient no-shows by 20%.”
This demonstrates your level of expertise with the skills you listed. It gives the recruiter more reason to be interested in you as a result.
Break resume skills sections into categories
If you’re applying for a role requiring a broad skillset, categorize your skills.
“If you opt to include a designated skills section on your resume, include up to 10 of your core competencies. Excessive skills lists are overwhelming and sometimes confusing to the reader.”
– Kelli Hrivnak, Marketing and Tech Recruiter
For example, someone applying for a role as a dental assistant might benefit from segmenting their skill lists as follows:
Clinical Skills
- Knowledge of dental anatomy and procedures.
- Proficiency in taking and developing dental X-rays.
- Experience with dental impressions and models.
Administrative Skills
- Scheduling patient appointments and managing patient records.
- Experience with dental billing and insurance claims.
- Proficiency with dental office software and electronic health records.
Interpersonal Skills
- Excellent patient communication and education skills.
- Ability to work collaboratively with dentists and other dental assistants.
- Attention to patient comfort and satisfaction.
Quantify your achievements
Use numbers to quantify your achievements wherever possible. This helps potential employers understand your abilities and the impact you can have on their organization.
“Recruiters and hiring managers are looking for relevancy of how and when you applied those skills, so provide examples of this in your experience section. Bonus tip: Don’t just insert the skill like a task–include results.”
– Kelli Hrivnak, Marketing and Tech Recruiter
Instead of saying,
“Prepared treatment rooms for patients.”
You could say,
“Prepared treatment rooms for 20+ patients daily.”
By using numbers, you give hiring managers a better sense of your value.
Tailor your resume to the job description
Read the description carefully and emphasize the relevant skills and experiences. Highlight the skills that the employer seeks and provide examples of how you’ve used those skills in your previous roles. Doing so can demonstrate that you’re a strong fit for the position and increase your chances of being invited to an interview.
“The ‘one-size-fits-all’ approach doesn’t work when it comes to your resume. For every job application, tailor your skill set to match the job description. Most companies use Applicant Tracking Systems (ATS) that filter candidates based on keywords and skills listed in the job description. So, research the role you’re applying for and distill the skills required.”
– Ana Lokotkova, Career Coach and Advisor
In order to do this, “you must first understand what skills are most important for the target role,” says Ashley Watkins.
Here’s an example of how to tailor a dental assistant’s resume to a job description:
Job Title: Dental Assistant
Requirements:
- Experience with taking patient X-rays and dental impressions.
- Familiarity with dental software, such as Dentrix or Eaglesoft.
- Ability to perform basic dental procedures, such as cleaning and filling cavities.
Tailored Resume Description:
- Proficient in taking patient X-rays and dental impressions using digital radiography and traditional methods.
- Skilled in using dental software, including Dentrix and Eaglesoft, to manage patient records, schedule appointments, and track treatment plans.
- Experienced in performing basic dental procedures, such as prophylaxis cleanings, fluoride treatments, and composite fillings.
“Focus on the sought-after and in demand skills. A great way to figure out what is currently in demand is by researching current job openings from your preferred companies and reading through the posting. Pay close attention to the preferred requirements section and build your skills section based on this list.”
– Chelsea Jay, Career & Leadership Development Coach – Seasoned and Growing
Bonus Tip: Use action verbs
Start each bullet point with an action verb. An action verb expresses an action, such as “create,” “build,” “manage,” “lead,” or “implement.”
Action verbs grab the reader’s attention and paint a vivid picture of what you accomplished at work.
Action verbs make your resume more interesting to read. They also show the kind of can-do attitude that employers are looking for.
FAQs
Here are a few strategies:
- Be specific about your accomplishments and the tasks you’ve performed.
- Provide examples of situations where you demonstrated your skills.
- Show enthusiasm for the profession and your desire to learn and grow.
- Ask questions about the practice and how you can contribute to the team.
Dental assistants need good organizational skills to effectively care for patients and ensure that the dental office runs smoothly.
Organizational skills allow dental assistants to manage patient flow, maintain accurate records, and manage inventory and supplies.
One way to improve your dental assistant skills is to seek out additional training, such as continuing education courses or certification programs.
Another way is to simply observe how experienced dental professionals work. Asking them for feedback and constructive criticism can help you identify areas for improvement.
Dental assistants need the following skills: patient records, infection control, patient care, appointment scheduling, communication, customer service, and safety.
Additionally, dental assistants must be able to work well under pressure and possess a willingness to learn and adapt to new technologies and techniques.
Dental assistants primarily support the dentist with tasks such as patient care, office management, and assisting with procedures. Dental hygienists work more independently. They perform preventive and therapeutic oral care procedures, such as cleanings and X-rays.