Top Sales Skills to Boost Your Resume and Get Hired
Make your sales resume stronger with popular skills, examples, tips, and resume-ready bullet points
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A career in sales is dynamic and challenging, requiring a blend of interpersonal skills, strategic thinking, and industry knowledge. Sales professionals are responsible for connecting products or services to consumers, understanding market trends, and building strong customer relationships. To excel in this role, it’s crucial to possess a variety of skills, including communication, product knowledge, and customer service expertise. These skills are not only essential for day-to-day tasks but also for achieving sales targets and driving business growth.
Listing the right sales skills on your resume can significantly impact your chances of landing a job. Employers look for candidates who can demonstrate their ability to contribute to the company’s bottom line. Including the right skills for your sales resume can set you apart from the competition and highlight your potential as a valuable team member. Understanding which sales skills are most relevant to the position you’re applying for can make your resume more compelling and tailored to specific job requirements.
How we got the data
The data in this report was pulled from Jobscan’s database of more than 10 million job descriptions and 17 million resumes.
We analyzed the job descriptions to find the skills that employers want the most. Then we analyzed the resumes to see which skills appeared most frequently.
Armed with this knowledge, job seekers can easily tailor their resumes and cover letters to highlight the most relevant resume skills for each job they apply to.
top 10 sales Hard Skills
- Sales – 99%
- Retail – 45%
- Management – 23%
- Product knowledge – 23%
- Customer experience – 17%
- Merchandising – 15%
- Cash – 12%
- Math – 12%
- Operations – 10%
- Business – 10%
top 10 sales Soft Skills
- Communication – 15%
- Committed – 12%
- Passion – 11%
- Positive attitude – 9%
- Motivated – 9%
- Passionate – 7%
- Tact – 7%
- Flexibility – 6%
- Energetic – 6%
- Enthusiastic – 5%
top 10 sales Skills on Resumes with High Match Rate
- Sales
- Management
- Retail
- Communication
- Office
- Business
- Product knowledge
- Organized
- Leadership
- Inventory
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Optimize your resumeTop 10 sales skills
Sales:
Sales skills involve the ability to effectively promote and sell products or services to customers. A sales professional uses these skills to understand customer needs, create persuasive presentations, and close deals.
– Increased quarterly sales by 35% through strategic customer targeting and relationship building.
– Exceeded annual sales targets by 20%, earning recognition as top sales performer.
– Developed a new client acquisition strategy, resulting in a 50% growth in customer base.
Retail:
Retail skills encompass the ability to manage store operations, assist customers, and ensure a smooth shopping experience. In sales, these skills are used to optimize store layout, manage inventory, and enhance customer interactions.
– Improved retail sales by 25% by implementing effective merchandising strategies.
– Reduced inventory loss by 15% through efficient stock management and loss prevention techniques.
– Enhanced customer satisfaction scores by 30% by delivering exceptional in-store experiences.
Management:
Management skills are essential for leading teams, overseeing operations, and ensuring business objectives are met. In sales, these skills help in training staff, setting sales goals, and optimizing team performance.
– Managed a team of 15 sales associates, achieving a 20% increase in group sales performance.
– Implemented performance metrics that improved team productivity by 30% within one year.
– Led weekly sales meetings to align team efforts, resulting in a 25% boost in team morale and motivation.
Product Knowledge:
Product knowledge is crucial for understanding the features, benefits, and applications of products. In sales, it helps professionals provide accurate information and address customer inquiries effectively.
– Utilized product knowledge to increase upsell opportunities, boosting revenue by $40,000 annually.
– Conducted product training sessions for new hires, reducing onboarding time by 20%.
– Implemented product knowledge quizzes, improving team proficiency by 25%.
Customer Experience:
Customer experience skills focus on creating positive interactions and satisfaction for customers. In sales, these skills are used to build relationships, handle complaints, and ensure repeat business.
– Enhanced customer experience by reducing response time to inquiries by 40%.
– Implemented a customer feedback system, improving satisfaction scores by 30%.
– Developed personalized follow-up strategies, increasing customer retention by 20%.
Communication:
Communication skills are vital for conveying information clearly and building rapport with clients. Sales professionals use these skills to negotiate deals, resolve issues, and collaborate with team members.
– Improved client communication protocols, reducing misunderstandings by 30%.
– Delivered persuasive presentations that led to a 20% increase in closed deals.
– Enhanced team communication, resulting in a 15% increase in overall efficiency.
Merchandising:
Merchandising skills involve the presentation and promotion of products to influence customer purchasing decisions. In sales, these skills help in creating attractive displays and optimizing product placement.
– Increased sales by 25% through effective merchandising and strategic product placement.
– Developed visually appealing displays that attracted 30% more foot traffic.
– Conducted regular merchandising audits, maintaining compliance and boosting sales by 15%.
Math:
Math skills are important for analyzing sales data, calculating discounts, and managing budgets. Sales professionals use these skills to make informed decisions and optimize pricing strategies.
– Analyzed sales data to identify trends, leading to a 20% increase in targeted marketing efforts.
– Implemented dynamic pricing strategies, resulting in a 10% increase in profit margins.
– Managed budgets effectively, reducing operational costs by 15%.
Operations:
Operations skills focus on ensuring efficient business processes and procedures. In sales, these skills help streamline sales operations, manage logistics, and improve overall efficiency.
– Streamlined sales operations, reducing processing time by 25%.
– Implemented new inventory management system, cutting stock discrepancies by 30%.
– Coordinated logistics for product launches, ensuring a 100% on-time delivery rate.
Business:
Business skills encompass understanding market dynamics, strategic planning, and financial acumen. In sales, these skills are used to develop growth strategies, analyze competition, and drive business success.
– Developed a business growth plan, resulting in a 35% increase in annual revenue.
– Conducted market analysis that identified new opportunities, leading to a 20% increase in market share.
– Implemented cost-saving initiatives, improving profit margins by 15%.
Tips for using sales skills on a resume
Create a bulleted resume skills section
Use a simple, clean format that highlights your skills and experiences. Focus on readability by using bullet points and short phrases to present your skills. Properly organize your resume into education, experience, and skills sections.
“Adding a skills section to your resume is a great way to draw the recruiter’s attention to your most relevant strengths and competencies.”
– Ashley Watkins, NCRW, NCOPE, Job Search Coach
For example, sales resume bullet points might look like this:
- Achieved a 20% increase in monthly sales by implementing customer-focused sales strategies.
- Trained and managed a team of 10 sales associates, resulting in a 15% improvement in team performance.
- Utilized advanced product knowledge to increase upsell opportunities, boosting revenue by $50,000 annually.
- Streamlined retail operations to enhance customer experience, improving customer satisfaction scores by 30%.
- Developed effective communication channels, leading to a 25% reduction in customer complaints.
Hitting all the top job requirements with your skills list will help you rank highly for a keyword search within an applicant tracking system. But don’t stop there. Add context for every skill elsewhere in your work experience.
If a recruiter is excited by your customer service skills, for example, the first thing they’ll do is skim your work experience to figure out when, how, and how much you used that skill.
Highlight skills and achievements in your work experience section
As you list your responsibilities, it’s also important to highlight your specific achievements wherever you can.
“For soft skills, it’s often more effective to demonstrate them in the context of your past work experience. Instead of merely stating “excellent team player”, you are better off saying “collaborated with a cross-functional team of 6 on a new product launch that boosted sales by 30% in one year”. Examples of specific accomplishments or business outcomes speak louder than buzzwords.”
– Ana Lokotkova, Career Coach and Advisor
Instead of saying,
“Worked in a sales team.”
You could say,
“Collaborated with a sales team to exceed quarterly sales targets by 10%, enhancing customer experience and driving revenue growth.”
This demonstrates your level of expertise with the skills you listed. It gives the recruiter more reason to be interested in you as a result.
Break resume skills sections into categories
If you’re applying for a role requiring a broad skillset, categorize your skills.
“If you opt to include a designated skills section on your resume, include up to 10 of your core competencies. Excessive skills lists are overwhelming and sometimes confusing to the reader.”
– Kelli Hrivnak, Marketing and Tech Recruiter
For example, you could divide your skills on your resume into these categories:
- Sales and Retail
- Management and Operations
- Product Knowledge and Merchandising
- Customer Experience and Communication
Quantify your accomplishments
Use numbers to quantify your accomplishments wherever possible. This helps potential employers understand your abilities and the impact you can have on their organization.
“Recruiters and hiring managers are looking for relevancy of how and when you applied those skills, so provide examples of this in your experience section. Bonus tip: Don’t just insert the skill like a task–include results.”
– Kelli Hrivnak, Marketing and Tech Recruiter
Instead of saying,
“Helped with sales.”
You could say,
“Increased sales by 25% over six months by implementing targeted marketing strategies and improving customer engagement.”
Tailor your resume to the job description
Read the description carefully and emphasize the relevant skills and experiences. Highlight the skills that the employer seeks and provide examples of how you’ve used those skills in your previous roles. Doing so can demonstrate that you’re a strong fit for the position and increase your chances of being invited to an interview.
“The ‘one-size-fits-all’ approach doesn’t work when it comes to your resume. For every job application, tailor your skill set to match the job description. Most companies use Applicant Tracking Systems (ATS) that filter candidates based on keywords and skills listed in the job description. So, research the role you’re applying for and distill the skills required.”
– Ana Lokotkova, Career Coach and Advisor
In order to do this, “you must first understand what skills are most important for the target role,” says Ashley Watkins.
Sample job description for sales:
We are seeking a dynamic Sales Associate to join our team. The ideal candidate will have a strong background in retail, excellent communication skills, and the ability to manage multiple tasks. Responsibilities include driving sales, providing exceptional customer service, and maintaining product knowledge to support sales strategies.
Sample resume bullet points tailored to the job description:
- Boosted retail sales by 30% through expert product knowledge and personalized customer service.
- Implemented innovative sales strategies that led to a 20% increase in client acquisition.
- Managed inventory and merchandising, ensuring product availability and attractive displays.
“Focus on the sought-after and in demand skills. A great way to figure out what is currently in demand is by researching current job openings from your preferred companies and reading through the posting. Pay close attention to the preferred requirements section and build your skills section based on this list.”
– Chelsea Jay, Career & Leadership Development Coach – Seasoned and Growing
Bonus Tip: Use action verbs
Start each bullet point with an action verb. An action verb expresses an action, such as “create,” “build,” “manage,” “lead,” or “implement.”
Action verbs grab the reader’s attention and paint a vivid picture of what you accomplished at work.
Action verbs make your resume more interesting to read. They also show the kind of can-do attitude that employers are looking for.
FAQs
What skills does sales need?
Sales professionals need a diverse range of skills, including strong communication, product knowledge, and the ability to build relationships with clients. They must also be adept at analyzing market trends and developing strategic sales approaches.
What technical skills do you need to become sales?
While technical skills can vary by industry, sales professionals often benefit from proficiency in CRM software, data analysis tools, and digital marketing platforms to track sales performance and customer interactions.
What are the most important sales job skills to have on your resume?
The most important sales job skills to include on your resume are sales strategies, customer experience, effective communication, product knowledge, and the ability to manage sales operations efficiently.