Medical Assistant Skills
These are the key hard and soft skills required for a job as a medical assistant in 2024 based on our database of over 10 million real job listings.
Optimize your resumeMedical assistants should be friendly, empathetic, and able to communicate effectively with patients of all ages and backgrounds. Medical assistants also need to be able to work under pressure and manage their time effectively, especially during busy periods.
Overall, being a medical assistant requires a combination of technical skills, patient care abilities, and a commitment to improving the health and well-being of patients.
How we got the data
The data in this report was pulled from Jobscan’s database of more than 10 million job descriptions and 17 million resumes.
We analyzed the job descriptions to find the skills that employers want the most. Then we analyzed the resumes to see which skills appeared most frequently.
Armed with this knowledge, job seekers can easily tailor their resumes and cover letters to highlight the most relevant resume skills for each job they apply to.
top 10 medical assistant Hard Skills
top 10 medical assistant Soft Skills
top 10 medical assistant Skills on Resume with High Match Rate
- Patient Care
- Professional
- Communication
- Customer Service
- Scheduling
- Documentation
- Administration
- Medical Records
- Fast
- Medical Terminology
Top 10 medical assistant skills
Examples of how to write this skill on your resume:
- Administered diagnostic tests, including EKGs, spirometry, and vision screenings, resulting in improved patient diagnoses and treatment plans.
- Performed venipuncture and capillary blood collection, successfully obtaining over 500 blood samples.
- Developed an efficient specimen handling and labeling system, reducing errors by 20% and ensuring precise tracking of laboratory samples.
- Conducted comprehensive urinalysis testing, detecting abnormal results in 15% of cases, leading to early detection of urinary tract infections.
Examples of how to write this skill on your resume:
- Measured and recorded vital signs for an average of 50 patients per day, maintaining 100% accuracy.
- Successfully identified and reported abnormal vital signs to physicians, resulting in prompt intervention and improved patient outcomes.
- Developed a training program for new medical assistants on vital sign measurement.
- Provided compassionate care to patients during vital sign measurements, resulting in a 95% patient satisfaction rate.
Examples of how to write this skill on your resume:
- Provided excellent patient care by maintaining a 98% satisfaction rate, as measured by patient feedback surveys.
- Administered patient medications, with zero reported medication errors.
- Trained and mentored new medical assistants on patient care protocols.
- Assisted with procedures, including wound care and suturing, resulting in a 90% success rate with no reported complications.
Examples of how to write this skill on your resume:
- Maintained accurate and up-to-date electronic medical records (EMRs) for a patient caseload of over 500.
- Conducted regular audits of medical records to ensure compliance with regulatory standards.
- Maintained a 98% accuracy rate in recording patient demographics, medical history, and current medications.
- Collaborated with healthcare providers and coding specialists to ensure proper coding and billing documentation.
Examples of how to write this skill on your resume:
- Scheduled and confirmed over 150 patient appointments per week.
- Coordinated complex scheduling for specialist referrals, resulting in a 25% reduction in wait times for patients needing specialized care.
- Developed and implemented scheduling policies and procedures, resulting in improved organization and efficiency in the medical office.
- Streamlined appointment scheduling process, reducing patient wait times by 15%.
Examples of how to write this skill on your resume:
- Built rapport with patients and their families, resulting in consistently high patient satisfaction scores of 95%+ in post-visit surveys.
- Implemented a patient education program, conducting group sessions and one-on-one consultations.
- Advocated on behalf of patients to resolve billing and coverage inquiries, resulting in a 95% claim resolution rate.
- Provided language interpretation services to non-English speaking patients, resulting in improved understanding and patient satisfaction.
Examples of how to write this skill on your resume:
- Administered medications and injections as directed by physicians with a 100% accuracy rate.
- Educated patients about preventative healthcare measures.
- Performed basic laboratory tests, such as urinalysis and blood glucose monitoring.
- Maintained a clean and sterile environment in clinical settings, ensuring compliance with all infection control protocols and OSHA standards.
Examples of how to write this skill on your resume:
- Provided clear and concise information about patients’ care plans and answered any questions or concerns.
- Demonstrated empathy and compassion while interacting with patients who were in pain or feeling anxious about medical procedures.
- Coordinated with other medical professionals to ensure that patients received the best possible care and treatment.
- Maintained a positive attitude and demeanor, even when faced with challenging situations or demanding patients.
Examples of how to write this skill on your resume:
- Proficient in venipuncture and capillary blood collection techniques.
- Prepared patients for blood draws and explained the process to them.
- Maintained a clean and sterile work environment to prevent infection and cross-contamination.
- Met or exceed daily blood draw quotas while maintaining high accuracy rates.
Examples of how to write this skill on your resume:
- Performed electrocardiograms (EKGs) and stress tests accurately and efficiently
- Prepared patients for EKG procedures, explaining the process, and answering any questions.
- Identified and resolved technical issues related to EKG machines to ensure proper functioning.
- Maintained accurate and up-to-date patient records, including EKG results.
5 tips for writing a medical assistant resume
Create a bulleted resume skills section
Use a simple, clean format that highlights your skills and experiences. Focus on readability by using bullet points and short phrases to present your skills. Properly organize your resume into education, experience, and skills sections.
“Adding a skills section to your resume is a great way to draw the recruiter’s attention to your most relevant strengths and competencies.”
– Ashley Watkins, NCRW, NCOPE, Job Search Coach
For example, a medical assistant’s bullet points might look like this:
- Patient care: vital signs, exam preparation, procedure assistance.
- Medical terminology: anatomy, physiology, effective communication.
- Electronic health records: EHR maintenance, privacy and security compliance.
Hitting all the top job requirements with your skills list will help you rank highly for a keyword search within an applicant tracking system. But don’t stop there. Add context for every skill elsewhere in your work experience.
If a recruiter is excited by your EHR skills, for example, the first thing they’ll do is skim your work experience to figure out when, how, and how much you used that skill.
Highlight skills and accomplishments in your work experience section
As you list your responsibilities, it’s also important to highlight your major accomplishments wherever you can.
“For soft skills, it’s often more effective to demonstrate them in the context of your past work experience. Instead of merely stating “excellent team player”, you are better off saying “collaborated with a cross-functional team of 6 on a new product launch that boosted sales by 30% in one year”. Examples of specific accomplishments or business outcomes speak louder than buzzwords.”
– Ana Lokotkova, Career Coach and Advisor
For example, if you received high marks on patient care surveys, be sure to mention this accomplishment.
Instead of saying,
“Provided excellent patient care.”
You could say,
“Provided excellent patient care by maintaining a 98% satisfaction rate, as measured by patient feedback surveys.”
This demonstrates your level of expertise with the skills you listed. It gives the recruiter more reason to be interested in you as a result.
Break resume skills sections into categories
If you’re applying for a role requiring a broad skillset, categorize your skills.
“If you opt to include a designated skills section on your resume, include up to 10 of your core competencies. Excessive skills lists are overwhelming and sometimes confusing to the reader.”
– Kelli Hrivnak, Marketing and Tech Recruiter
For example, someone applying for a role as a medical assistant might benefit from segmenting their skill lists as follows:
Clinical Skills:
- Vital signs measurement and recording.
- Medical histories and physical exam preparation.
- Medical procedure assistance and support.
Administrative Skills:
- Electronic health record management.
- Appointment scheduling and confirmation.
- Insurance verification and billing.
Quantify your achievements
Use numbers to quantify your achievements wherever possible. This helps potential employers understand your abilities and the impact you can have on their organization.
“Recruiters and hiring managers are looking for relevancy of how and when you applied those skills, so provide examples of this in your experience section. Bonus tip: Don’t just insert the skill like a task–include results.”
– Kelli Hrivnak, Marketing and Tech Recruiter
Instead of saying,
“Measured and recorded vital signs.”
You could say,
“Measured and recorded vital signs for an average of 50 patients per day, maintaining 100% accuracy.”
By using numbers, you give hiring managers a better sense of your value.
Tailor your resume to the job description
Read the description carefully and emphasize the relevant skills and experiences. Highlight the skills that the employer seeks and provide examples of how you’ve used those skills in your previous roles. Doing so can demonstrate that you’re a strong fit for the position and increase your chances of being invited to an interview.
“The ‘one-size-fits-all’ approach doesn’t work when it comes to your resume. For every job application, tailor your skill set to match the job description. Most companies use Applicant Tracking Systems (ATS) that filter candidates based on keywords and skills listed in the job description. So, research the role you’re applying for and distill the skills required.”
– Ana Lokotkova, Career Coach and Advisor
In order to do this, “you must first understand what skills are most important for the target role,” says Ashley Watkins.
Here’s an example of how to tailor a medical assistant’s resume to a job description:
Job Title: Medical Assistant
Requirements:
- Knowledge of anatomy and physiology.
- Strong communication and interpersonal skills.
- Ability to perform clinical procedures such as taking vital signs and collecting laboratory specimens.
Tailored Resume Description:
- Conducted patient assessments and accurately documented medical history and symptoms using knowledge of anatomy and physiology.
- Communicated effectively with patients, physicians, and other healthcare professionals to ensure optimal patient care.
- Proficient in taking vital signs such as blood pressure, heart rate, and temperature, and collecting laboratory specimens.
“Focus on the sought-after and in demand skills. A great way to figure out what is currently in demand is by researching current job openings from your preferred companies and reading through the posting. Pay close attention to the preferred requirements section and build your skills section based on this list.”
– Chelsea Jay, Career & Leadership Development Coach – Seasoned and Growing
Bonus Tip: Use action verbs
Start each bullet point with an action verb. An action verb expresses an action, such as “create,” “build,” “manage,” “lead,” or “implement.”
Action verbs grab the reader’s attention and paint a vivid picture of what you accomplished at work.
Action verbs make your resume more interesting to read. They also show the kind of can-do attitude that employers are looking for.
FAQs
The most important skills for a medical assistant are patient care, vital signs, appointment scheduling, medical terminology, customer service, phlebotomy, and electrocardiogram.
By highlighting these skills and experiences, you can demonstrate your ability to excel in a medical assistant role and stand out as a top candidate for the position.
Some important skills for a medical assistant to include in their cover letter are clinical skills, communication skills, organization skills, attention to detail, the ability to multitask, and empathy and compassion.
Medical assistants need a range of soft skills, including strong communication skills, empathy and compassion, teamwork, attention to detail, adaptability, and problem-solving abilities.
The duties and responsibilities of a medical assistant typically include:
- Administrative tasks like scheduling appointments, maintaining patient records, and processing insurance claims.
- Clinical tasks such as taking patient vital signs, administering medications and injections, collecting lab specimens, and assisting healthcare providers during exams and procedures.
- Providing patient education, coordinating patient care, and performing other tasks to support the efficient operation of the healthcare facility.