Office Administrator Examples, Skills, and Keywords

If you’re applying for a job as an office administrator, you can tailor your resume to match what employers are looking for. Keep reading to learn what you should include in an office administrator resume and what makes a resume stand out.

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Office Administrator Resume Sample

Office administrators handle essential tasks that keep busy workplaces running, including meeting coordination and supporting the work of other employees. Hiring teams look for a blend of administrative experience and soft and hard skills when filling these roles.

Successful office administrator resumes demonstrate the applicant’s past experience and explain how they improved their past workplaces. Over the course of one page, you should explain why you’re the best candidate for the job with examples. If you highlight your communication skills, technological knowledge, and past successes, you’ll stand out in a good way.

This office administrator resume example shows how to balance your experience and skills while keeping the document easy to read.

SARAH JAMES

Albany, NY • (555) 555-1234 • sarahjamest@email.com • linkedin.com/in/s-james

Office Administrator

Performance-driven leader providing high-level administrative and operational support, coordinating schedules, preparing travel and documents, while acting as a liaison between senior executives, vendors, team members, and community organizations. A reputation for driving efficiency and detail, remaining calm and calibrated in high-stress environments, and delivering best in class results.

Skills

Schedule Management | Travel Coordination | Process/Procedures Development | Process Management | Marketing Coordination | Employee Relations | Community Outreach Liaison | Database Management | Organizational Development | Customer Service | Relationship Development | Communications | Administrative Management | Front-Office Management

Professional Experience
Phillips Company, Detroit, MI • Office Administrator
(06/2018) - Present
  • Deliver executive support to the Director of Engineering and 190+ people in the department. Offer travel support, calendar assistance and organization, maintain vacation and attendance records, and support human resources with all Engineering new hire candidate needs. Monitor building maintenance and expansion, schedule conference rooms, annual event coordination and implementation, and serve as backup support to other departments.
  • During first 30 days of tenure, proposed and received approval to design and establish a central mail location, which removed duplication of work and improved efficiency of mail distribution.
Rogers, Inc, Detroit, MI • Office Administrator and Assistant
(06/2015 - 06/2018)
  • Served as regional administrative support contact for Leasing Agents and Assistants; resolved issues remotely across two regions.
  • Increased efficiency by acting as liaison between 20+ agents and the regional directors to streamline requests and fulfillments. Developed and implemented new timeline structure that ensured consistency in report submission and established specific deadlines for documents.
  • Administered expense and travel policies by working with the accounting team to become the departments’ subject matter expert on the expense report management software.
  • Managed the workflow of temporary assistants; ensured adherence to corporate policies. Facilitated new hire requirements and assisted with employee orientation and training.
Jones Insurance, Flint, MI • Office Coordinator
(06/2011 - 06/2015)
  • Ensured client satisfaction and performed administrative duties, including completing appropriate documentation and submitting data for social security/life insurance processing.
  • Improved organizational efficiency and client services by directing the implementation of a new telephone system connecting multiple locations and enabling additional features.
Education
Master of Science Administration in Human Resources, Michigan State University
2010

 

Resume written by Erin Kennedy, CPRW

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Office Administrator Resume Skills and Keywords

Many internet applications will receive dozens to hundreds of resumes in a short time. To make it easier to choose genuine candidates, hiring managers will use filters to remove spam and irrelevant resumes from consideration. You can make it past these filters by including office administrator resume keywords in your application. When you list your resume skills with the right keywords, you’re more likely to get personal attention from the hiring team.

Top Office Administrator Resume Skills

  • Microsoft Office
  • ‌Google Suite
  • ‌Attention to detail
  • ‌Work ethic
  • ‌Organization
  • ‌Time management
  • ‌Flexibility
  • ‌Written communication
  • ‌Verbal communication
  • ‌Problem-solving
  • ‌Creativity
  • ‌Teamwork
  • ‌Digital file organization
  • ‌Data entry
  • ‌Bookkeeping
  • ‌Phone etiquette
  • ‌Prioritization
  • ‌Invoicing
  • ‌Scheduling
  • ‌Report and document preparation
  • ‌Records management
  • ‌Resilience
  • ‌Research
  • ‌Interpersonal skills
  • ‌Editing
  • ‌Active listening
  • ‌Call routing
  • ‌Positivity
  • ‌Inventory management
  • ‌Customer service

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5 Resume Writing Tips for Office Administrators

Once you know the skills and keywords you want to target in your application, you can write a winning resume by using these five tips:

1. Keep it short

Outside of a few very specialized fields, job applications request a one-page resume. That means you need to use your space wisely when you’re talking about your skills. Great office administrator resume examples boil down years of work history into a few easy-to-read headings and bullets.

One way to keep things concise is to use action words. An action word explains what you did more clearly than a vague or passive term. You can replace phrases like “take part” and “handle” with action words like “direct” and “coordinate.” This gives the reader a better idea of what you actually did in your previous position.

2. Use your summary effectively

The first paragraph of a traditional resume is called the resume summary. This is where you explain your experience and skills in a few short sentences. You may also include what you want out of a position, which is called your resume objective. Your summary is important because it may be the only thing a hiring manager reads.

For example, an office administrator resume summary might look like this: “Knowledgeable office administrator focusing on leveraging administrative and management skills at Brown, LLC. 5+ years of experience includes keeping a 5-person office running during a change in ownership, implementing new organization systems, and improving employee efficiency by 17%.”

This summary explains the candidate’s goal and namedrops the company for which they want to work. It also explains how they’ve improved conditions at their past positions. That shows they’re both excited for the opening in question, and they’ve been successful in past jobs.

3. Describe your experience

The next section in most resumes is past work experience. List the company for which you worked and how long you worked there, then describe your responsibilities in bullet points afterward. This is the best place to give specific examples of how you’ve used your skills in the past.

Be specific in your bullet points. Remember, action words explain what you accomplished more effectively than generic terms. Don’t be afraid of sounding too confident or playing up your accomplishments. Your resume is the perfect time to be frank about exactly how good you are at your job.

You should always list your job history in reverse chronological order. This puts your most recent position at the top of the section. Your most relevant skills and experience will be easy to find. Since many hiring managers are in a rush, this lets them glance at where you’re coming from and then move on.

4. Include quantifiable data

Many businesses track whether something succeeds by using hard numbers. Metrics like spending and efficiency are great ways to add quantifiable data to your resume. If you’ve saved past employers money, list it as one of your accomplishments at that job. Some examples of measurable data include:

  • ‌“Reduced spending on office supplies by 30%.”
  • ‌“Trained 15 employees a year.”
  • ‌“Implemented filing system that saved 10 hours weekly.”
  • ‌“Monitored and directed calls on a 4-line phone system.”

These suggestions give potential employers clear examples of your past successes that they can compare to other candidates.

5. Include an office administrator skills section

You can only include so many responsibilities in your job history. If you have skills you want to highlight, you can list them in their own section. This also makes your resume easier for hiring managers to skim. If they need a candidate who understands a specific program, they can check your skills section to see if you have what they need.

Listing your skills in their own section is also helpful for incorporating more keywords into your resume. Suppose your proficiency with Excel may not have been necessary for your recent jobs. You can still list it under your “Skills” heading so hiring managers know you can handle spreadsheets.

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