Business Analyst Resume Examples, Skills, and Keywords

Learn how to evaluate exactly what recruiters are looking for in a business analyst resume. Jobscan demonstrates how to use keywords and skills to optimize a business analyst resume to get past an ATS and into the hands of a recruiter.

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Business Analyst Resume Sample

Along with having analytical and conceptual thinking skills, it is useful for business analysts to demonstrate an understanding of organizational data flow and managerial decision-making. Resumes should also highlight technical experience with technologies like Python, SQL, data visualization, and artificial intelligence (AI). If applicable, it’s best to include the knowledge and skills generally required by the industry.

Business analyst skills can be divided into two sections: hard skills and soft skills. It’s important to target both. Hard skills are very specific and describe abilities you have gained through education and professional experience. Soft skills help hiring managers understand what type of employee you are going to be. Are you going to be a collaborator, a mediator, a leader, or an organizer?

Learn about the business analyst resume keywords that can increase the effectiveness of your resume and categorize you as a top candidate for any business analyst position.

Below is an optimized business analyst resume that highlights skills that recruiters, hiring managers, and ATS look for in candidates.


Boston, MA 02101 • (555) 123-4321 • •


Versatile and solutions-driven analyst with broad-ranging experience improving business and operational processes by leveraging natural analytical abilities and a background in computer science. Meticulous and disciplined, with a gift for analyzing business processes and developing useful metrics and benchmarks for tracking.


Business Operations | Data Analysis | Project Lifecycle Management |Coding & Computer Systems | SQL | HMTL/CSS | XML | Database | Pivot | Excel | Relationship Building | Teamwork | Stakeholder Relations | Complex Communication | Agile | Scrum | Waterfall | Jira (JQL) | Microsoft Project | Teradata SQL | C++ | Java | HTML | CSS | XML | PeopleSoft (Oracle) | TradeShift | ServiceNow | Aprimo | Adobe Analytics

Big Coms, Corp., Boston, MA • Business Analyst
(12/2018) - Present

Analyze information from large-scale data comprised of Big Coms, Corp. customer feedback through survey responses, call logs, and other data sources. Perform detailed analysis, give insight into customer pain points, recommend potential improvements and business solutions, and assist with implementation.

  • Provide customer examples and data for reported issues, work cross-functionally with support teams to establish workarounds for issues requiring funding for permanent resolution, and conduct tests on development fixes to ensure changes are working as expected
  • Report metrics on customer feedback, customer service call logs, and customer order history, and use data to understand the customer experience; retrieve customer data for new user outreach campaigns • Develop new features focused on improving the customer experience, detecting technical issues, and identifying users impacted by those issues
  • Translate business requirements and technical information into non-technical terms for communication and collaboration with development, operations, and leadership groups
  • Serve as first line of support for data issues and data subject matter expert (SME) for client
Data Inc., Boston, MA • Associate Business Analyst
(06/2017 - 12/2018)

Investigated data repositories for upcoming projects and initiatives. Determined which ETL processes were impacted, and the best approach to query certain data based on the initial business need and architecture. Collaborated with business partners and subject matter experts to validate research.

  • Produced technical requirements and user stories for data warehousing projects to accommodate enterprise solutions; topics included maintaining legacy processes, adding new member populations to analytics repositories, consuming data for extracts and reports, and utilizing the growing data lake
  • Collected, analyzed, developed, documented, and communicated business strategy requirements • Contributed to the business short-and long-term planning sessions and provided input (from a business and IT perspective) to ensure understanding of business goals and direction
IT&T Corp., Boston, MA • Associate Business Analyst
(05/2016 - 08/2016)

Internship focused on database management and application support for third party applications, such as PeopleSoft and TradeShift.

  • Investigated and fixed technical issues in the integration of digital documents between front-end and back end applications; successfully assisted company and client online interactions
  • Worked with and assisted client facility management teams in investigating and resolving issues within respective applications
Education and Certifications
Prairie View A&M University, Prairie View, TX • Bachelor of Science – Computer Science

Resume written by Lezlie Garr

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Business Analyst Resume Skills and Keywords

Listing professional skills and using the right resume keywords is not a trick to fool ATS; it’s a way to repackage the skills you already have. In a business analyst resume, keywords and phrases are necessary to show off resume skills and magnify past accomplishments in ways that will catch a recruiter’s eye.

Top Business Analyst Resume Skills

  • Critical thinking
  • Time management
  • Maintaining confidentiality
  • Quality control
  • Distribution
  • Organizational skills
  • Troubleshooting
  • Statistical analysis
  • Verbal/virtual communication
  • Leadership
  • Teamwork
  • Office and Google suites
  • Prioritization
  • Data analysis
  • Project management
  • Presentation skills
  • Vision
  • Attention to detail
  • Project analysis
  • Innovation
  • Problem-solving
  • Systems analyst
  • Oversee records
  • Written communication
  • Professionalism
  • Marketing strategy
  • Negotiator
  • Interpersonal skills
  • Organizational skills
  • Influence stakeholders

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5 Resume Writing Tips for Business Analysts

The following tips will help you optimize your resume and get it in the hands of a recruiter.

Tip #1: LinkedIn optimization

Business analysts may be overlooking the importance of LinkedIn optimization. LinkedIn is a social networking site that allows you to describe your business skills and experience to allow for an employer to find you. Incredibly, your next job may be looking for you.

Nearly 87% of recruiters use LinkedIn to find candidates for jobs they are looking to fill. An astounding 94% use LinkedIn to vet job candidates in a forum that lends itself to informal information gathering and more in-depth knowledge about a candidate. Recruiters can’t find you or vet you without a fully optimized LinkedIn profile.

Tip #2: Highlight communication skills

As businesses move toward more online services, business analysts may find that one of the most highly prized skills is the ability to communicate with others. It’s important to demonstrate that you can communicate both in person and within virtual meeting spaces.

Business analysts should emphasize their communication skills at every opportunity. Strive to use keywords and phrases featuring these executive-level skills throughout your resume. Arrange your communication successes and achievements in three locations on your resume:

  1. Your resume introduction or summary
  2. Your experience section
  3. Your skills section

Tip #3: Use hyperlinks

Hyperlinks may provide a way to get more information to an interested recruiter or hiring manager that just doesn’t fit on a resume. Hyperlinks to job portfolios or your LinkedIn profile are becoming more common and can give you an edge over other candidates.

Be sure these links are professional and related to your work as a business analyst. Use discretion in the pictures you post and in the things you write and comment on. Now that online vetting is becoming more prevalent among recruiters, your online presence is scrutinized more often and may mean the difference in getting hired.

Be consistent with your name on all job application materials, your LinkedIn profile, and other online sources. Use a professional email address. A separate email may also be best to differentiate between job alerts and junk mail.

Tip #4: Target your professional summary

Use your professional summary to introduce relevant keywords. It may be beneficial to approach your professional summary as an “elevator pitch” where you try to convince someone in three to five lines why you are the most qualified person for a business analyst position.

What about your background, education, or experience makes you an exceptional candidate for the role? What past achievements can help you prove that you’d be an excellent addition to any company?

Tip #5: Use achievement-oriented bullet points

Business analysts may find it helpful to lengthen their keywords into longer keyword phrases. The more detailed information you can provide in a short snippet, the better equipped you will be to convince recruiters to choose your resume over other business analyst candidates. Here are some samples to guide you:

  • Increase business efficiency and productivity
  • Improve training and operational procedures
  • Analyze and present reports to executive team members
  • Collaborate on presentations to shareholders
  • Organize and participate in strategic planning meetings
  • Leverage data validation to implement quality control measures
  • Create budgetary controls and financial management processes

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