Account Manager Resume Examples, Skills and Keywords
To land your dream account manager job, create a well-written resume that will impress any hiring manager. Rise above other contenders by following our account manager resume examples and suggestions.
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Account Manager Resume Sample
A key component to a company’s success, account managers are excellent communicators with a clear passion for customer satisfaction. They know how to build and maintain long-term relationships with their clients.
There are several tiers of account management in business. Among the most common are:
- Advertising management: This level takes care of projects — accounts — in advertising agencies. Advertising managers are the link between the client and the creative department. They make sure the concepts and campaigns meet the client’s expectations.
- Promotion management: In this case, managers work within organizations and agencies to help develop strategies to increase sales of a particular product or service.
- Marketing management: This level of management takes care of marketing research and demand testing. Marketing managers work closely with the sales, public relations, and product development departments to maximize the company’s profit and market share.
To showcase your skills in these areas to prospective employers, you need to build a strong resume. But detailing your talents is only one part of the task of writing a resume — or many customized resumes. You must work to get your story into the employers’ actual hands.
That means your resume has to get through a software filter called an Applicant Tracking System (ATS), which is used by many recruiters and hiring managers. So if you’re extremely talented but unsure that your resume will get you to an interview, help is here. Our professionally built account manager resume samples will show you what you may be missing.
Denver, CO 80014 • (202) 555-1234 • jdiaz@email.com • linkedin.com/in/jake-diaz
ACCOUNT MANAGER
Strategic business development and key account manager with an impressive track record of generating rapid sales growth, strengthening key accounts, and expanding sales channels. Known for devising powerful physician education strategies and delivering value-added services that improve product awareness and customer satisfaction/retention. Respected for having bachelor’s degree in Biology and a robust professional network of healthcare contacts.
Product Training & Education | Lead & Demand Generation | Strategic Growth Initiatives | Brand Integrity & Awareness | Staff Mentoring & Motivation | Key Account Acquisition & Management | Product Launch & Marketing | Revenue & Profit Maximization | Rapport & Relationship Building | Vendor & Distributor Relations | Best-In-Class Client Service | Sales & Marketing Plans | Territory Expansions | Competitive Intelligence |Contract Negotiation
- Promoted to lead and mentor 5 territory sales managers targeting the protection and growth of business and delivering customer value at 6 IDN hospital systems in northern Colorado.
- Realized unprecedented sales during COVID-19 promoting 5 Respiratory Viral PCR Panels and instruments to assist labs and physicians in identifying infectious diseases.
- Managed a team of 6 sales professionals in a matrix environment to bring the only FDA approved kidney stress biomarker to the market.
- Provided sales strategy and leadership to local account representatives in 4 states.
- Directed company resources for customer implementation.
- Drove a complex hospital coalition sell across multiple integrated delivery networks (IDNs).
- Comfortably presented value proposition and clinical outcome benefit to C-suite and other executive IDN management.
- Contract negotiation and advanced project management.
- Sold wound care products to surgeons, primary care providers, nurse practitioners, and emergency room (ER) doctors.
- Mentored other sales specialists and shared best practices.
- Empowered doctors to prevent amputations, improve clinical outcomes, and reduce costs by delivering comprehensive educational in-services to customers.
- Held joint meetings with doctors and shadowed physicians to demonstrate benefits and proper use of products.
- Served on Sales Advisory Team, providing market feedback, product launch strategies, and sales recommendations to senior leadership team.
Certifications:
- Wound Treatment Associate
- Wound Ostomy and Continence Nurses (WOCN) Association
- ACE Certified Personal Trainer
- American Heart Association, Advanced CPR Certification
Account Manager Resume Skills and Keywords
An ATS can scan several hundreds of resumes each day and signal which ones best match a particular job description. You increase your chances of being a match by including an appropriate number of account manager resume keywords in your document. In the lists below, find the account manager resume skills a recruiter might be looking for.
Top Account Manager Resume Skills
Hard skills
- Sales management
- Marketing strategy
- Account management
- Sales
- Business strategy
- Key account development
- Business-to-Business (B2B)
- Use or development of marketing tools
- International Sales
- Fast-moving consumer goods (FMCG) management
- Contract negotiation
- Project management
- Customer relationship management (CRM)
- Retail sales
- Sales operations
- Strategic planning
- Forecasting
- Market research
- Market planning
- Product management
- Microsoft Access
- Sales effectiveness
- Microsoft Office Suite
- Key account development
- Operations management
- New business development
- Retail banking
- Solution selling
- Financial accounting
- Marketing management
- Budgeting
- Investment banking
- Product marketing
- Competitive analysis
- Sales strategy
- Visual Basic
- Commercial banking
- Market analysis
- Major account development
- Pricing strategy
- Sales processing
- Sales presentations
- National accounts
- Customer service
- Business planning
- Product development
- Trade marketing
- Direct sales
- Product launching
- Numeracy
Soft skills
- Negotiation
- Team building
- Teamwork
- Coaching
- Leadership
- Communication
- Listening
- Time management
- Trust building
- Interpersonal relationships
- Multitasking ability
- Organizational skills
- Responsibility
- Reliability
- Empathy
- Adaptability
- Proactivity
- Resourcefulness
- Passion
- Strategic thinking
- Independence
- Accountability
- Ownership
5 Account Manager Resume Writing Tips
Now that you have a better idea of which account management skills will get you noticed by your potential employer, you’re ready to start writing your resume. With the following pointers, you’ll be off to a good start.
Tip #1: Get their attention with a strong lead statement about who you are and what you’ve accomplished
Recruiters and hiring managers have the tedious job of going through dozens of resumes every day. They can’t spend much time on any particular document. So boost your chances by adding a short professional profile section at the beginning of your resume.
Show the recruiter what to expect in the resume sections to come. Keep it concise and relevant. Be sure to state:
- Your years of experience
- Any relevant account management certification
- One or two professional achievements that have enriched your account manager career.
Tip #2: Establish what you want to accomplish on a personal level and within the company
You should perfect the education and experience sections on your resume, but don’t forget to show what your goals are. Adding an objectives section will set you apart from other candidates while letting your potential employer know what you want to bring to the table. They’ll love to see their future account manager seeking mutual benefits and not just another job.
Tip #3: Use data to back up your account management experience
You can claim you’re the best account manager in the world in your resume. But most recruiters and hiring managers won’t call you to come in and back up that claim. They’ll be too busy getting swept off their feet by other resumes that contain figures and percentages.
You’re more likely to get a callback if the claims on your resume look something like these:
- Generated a revenue increase of over 50%.
- Increased the number of long-term accounts by 15%.
- Developed strong business relationships with over 150 clients.
- Led a team of 40 people.
Tip #4: Showcase your account management experience using PAR statements
Long gone are the days where your experience entries could look like this :
- Marketing strategies implementation.
- Financial document preparation.
- Risk management focus.
Better give your statements more substance by using the PAR method. PAR stands for problem, action, result. Follow this extremely useful structure when you want to display in a few words what you’re capable of as an account manager. Your bullets should look like this:
- Reduced company expenses by monitoring and recording payouts.
- Ensured deadlines were met by supervising and delegating workloads.
- Improved profitability by creating a strategic plan.
Tip #5: Keep your account manager resume engaging
Help your future employer better understand your experience and background by keeping your entries short and concise. Avoid using passive voice, as it will weaken your message.
Action words are an excellent tool to build more impactful and impressive sentences. They will also help you avoid generic terms that other job seekers may be using on their account manager resumes.
