Administrative Resume Examples, Skills, and Keywords

Whether you're applying for a job as an executive assistant, receptionist, or operations manager, you can use Jobscan's administrative resume examples to build a resume that gets results.

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Administrative Assistant Resume Sample

The field of administration is dedicated to keeping organizations and businesses running. Administrators handle everything from seemingly small tasks like ordering more office supplies to managing communications to coordinating events. Organization is key to this field, and an administrative resume needs to take that into account.

Administrative positions are found in every industry. A successful administrative professional needs to have a mix of interpersonal skills and organizational abilities. Most administrators also need a strong understanding of technology, especially email and Microsoft Office. These skills allow you to handle the communication and coordination necessary to keep things running smoothly.

A great administrative resume will highlight these skills. If you’re interested in a career as an administrative professional, you can create an eye-catching resume by explaining your relevant skills and accomplishments.

Of course, like in any other industry, you should tailor your resume to the specific position for which you’re applying. With that in mind, here are the nine most common types of administrative roles, with sample resumes that work.

Receptionist Resume Example

A receptionist is mainly responsible for answering phones and greeting customers at the front desk of an organization. As a receptionist, you may also make appointments for staff or customers, organize files, process bills and payments, and help direct visitors. A receptionist resume should explain your ability to multitask, remain polite and professional, and stay organized.

Executive Assistant Resume Example

An executive assistant is a dedicated assistant to a senior-level executive. During your daily work, you plan meetings, handle scheduling, manage communications, arrange travel for the executive with whom you work, and potentially perform confidential duties related to the business. Executive assistant resumes should focus on your reliability, independence, and organizational skills.

Office Assistant Resume Example

An office assistant is dedicated to supporting the office as a whole. During the course of routine duties, you may manage office supply inventory, maintain files, sort and send mail, answer calls, and take notes during meetings. Office assistant resumes should highlight organizational skills, teamwork, and attention to detail.

Secretary Resume Example

A secretary is the first point of contact between the public and an organization. Secretaries work at the front desk answering calls, filing, scheduling meetings and appointments, and greeting visitors. A secretarial resume may focus on interpersonal and communication skills and the ability to remain organized.

Office Administrator Resume Example

Office administrators are responsible for coordinating office- or company-wide tasks, agendas, and databases. You supervise other members of the administrative team, handle communications, and support bookkeeping by keeping detailed records. An office administrator resume should highlight your managerial experience, familiarity with administrative work, and ability to remain organized.

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Administrative Resume Skills and Keywords

Hiring managers don’t have time to read every resume individually. Instead, they use tools that scan for resume skills their company needs, like “Microsoft Excel” or “Customer Service.” Including more resume keywords in your application can help you get spotted by the people behind the process.

Top Administrative Resume Skills

  • Customer service
  • Microsoft Office
  • Google Suite
  • Attention to detail
  • Data entry
  • Event planning
  • Robert’s Rules of Order
  • Multitasking
  • Meeting minutes
  • Bookkeeping
  • Videoconferencing
  • Calendar management
  • Verbal communication
  • Written communication
  • Teamwork
  • Microsoft Excel
  • Microsoft Outlook
  • Expense reports
  • Database management
  • Travel management
  • QuickBooks
  • Office coordination
  • Adaptability
  • Responsibility
  • Problem-solving
  • Receipt management
  • Phone etiquette
  • Research
  • Social media
  • Filing

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Salary Expectations for Popular Administrative Roles

Administration is an essential element of keeping large organizations running. If you have the ability to keep teams and offices organized, you’ll be compensated fairly for your work. Here are the median salaries for five popular administration roles in the United States:

Office Administrator
Personal Assistant
Executive Assistant
Operations Manager

Education and Certification Requirements for Administrative Resumes

Depending on the specific administrative position you want, the education requirements can vary widely. Receptionists, secretaries, and office assistants may not need anything but a high school diploma and a solid understanding of Microsoft Office. Meanwhile, office administrators and operations managers may need to have an associate’s or bachelor’s degree in a related field like English, operations, or business.

To advance your administrative career, additional certifications can help. Two standard credentials are Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP). Getting these certificates demonstrates not only that you have the skills you claim but also that you’re dedicated to growing in your career.