Operations Manager Resume Examples, Skills, and Keywords

As an operations manager, you want to showcase your skills and experience to potential employers. Writing a great resume is the simplest way to do that. By writing well and including the right operations manager resume keywords and skills, you can stand out to hiring managers.

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Operations Manager Resume Sample

Operations managers are responsible for maintaining and improving their company’s quality and efficiency. An effective operations manager resume will explain the manager’s past experience, including analysis and planning skills. As a candidate, you want to demonstrate to the hiring team how you can help their company grow and improve.

It takes skill to accomplish this within a one-page resume. However, when you understand how hiring managers find and read resumes, the process becomes more manageable. The purpose of a resume is to give the reader relevant information, so keeping the hiring manager in mind gives you a great starting point.

This operations manager resume example demonstrates how you can balance your soft skills in management with your hard skills in technology throughout the document.


Albany, NY • (555) 555-1234 • wandarambo@email.com • linkedin.com/in/wanda-rambo

Operations Manager

Leader with deep oilfield technical knowledge and 16+ years experience balancing strategy and execution to achieve business goals across operations, finance, sales, and beyond. With a keen eye for detail and a disciplined approach to execution, excels at leading strategic initiatives requiring integration of people, process, and performance across the enterprise. Known for driving top performance in both people and products and building relationships based on mutual respect and two-way loyalty. Innate ability to understand customer needs and create innovative solutions that serve them.


Operations Excellence | Business Process Analysis | Product Development | Quality Assurance | P&L Management Lean Six Sigma | Agile Methodology | Continuous Improvement | Business Process Analysis | Financial Acumen Cross-Functional Leadership | Team Building | Relationship Management | Complex Communication

Phillips Company, Ithaca, NY • Quality & Operations Support Manager
(06/2014) - Present

Managed quality for the field service organization and the Assembly, Repair, and Testing (ART) center. Actively sought training in Lean Six Sigma tools and practices.

  • Led several Lean Six Sigma projects which drove process improvement using lean Six Sigma tools in areas including 5S, waste reduction, and process flow balancing
  • Created and communicated location-specific quality control procedures for the field service and manufacturing center organization
  • Audited all production processes in the ART center to ensure compliance to Manufacturing Processing Instructions (MPIs)
Rogers, Inc, Detroit, MI • Office Assistant
(06/2011 - 06/2014)
  • Served as regional administrative support contact for Leasing Agents and Assistants; resolved issues remotely across two regions.
  • Increased efficiency by acting as liaison between 20+ agents and the regional directors to streamline requests and fulfillments. Developed and implemented new timeline structure that ensured consistency in report submission and established specific deadlines for documents.
  • Administered expense and travel policies by working with the accounting team to become the departments’ subject matter expert on the expense report management software.
  • Managed the workflow of temporary assistants; ensured adherence to corporate policies. Facilitated new hire requirements and assisted with employee orientation and training.
Jones Insurance, Flint, MI • Office Coordinator
(06/2010 - 06/2011)
  • Ensured client satisfaction and performed administrative duties, including completing appropriate documentation and submitting data for social security/life insurance processing.
  • Improved organizational efficiency and client services by directing the implementation of a new telephone system connecting multiple locations and enabling additional features.
Education and Certifications
Warwick Business School, University of Warwick, Coventry, UK, MBA
University of Khartoum, Khartoum, Sudan, B.Sc. – Electrical & Electronic Engineering
Project Management Institute (PMI), PMP CERTIFICATE

Resume written by Lezlie Garr

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Operations Manager Resume Skills and Keywords

Listing your resume skills is an essential method of getting your resume in front of a person instead of a filter. Many job openings will receive spam and irrelevant applications. To save time, hiring teams use application tracking systems (ATS) to filter operations manager applicants based on resume keywords like “ISO 9001” or “resilience.” Using the right keywords is essential to getting eyes on your resume.

Top Operations Manager Resume Skills

  • ISO 9001 standards
  • ‌ANSI standards
  • ‌Verbal and written communication
  • ‌Customer service
  • ‌Expense reports
  • ‌Budgeting software
  • ‌Profit and loss statements
  • ‌Resilience
  • ‌Microsoft Office
  • ‌Mentoring
  • ‌Time management
  • ‌Delegation
  • ‌Teamwork
  • ‌Analytics
  • ‌Negotiation
  • ‌Legal and regulatory knowledge
  • ‌Auditing
  • ‌Quality assurance
  • ‌Adaptability
  • ‌Capex planning
  • ‌Six Sigma
  • ‌Systems optimization
  • ‌Process compliance
  • ‌Interpersonal skills
  • ‌Decision-making
  • ‌Critical thinking
  • ‌Supply chain management
  • ‌Conflict resolution
  • ‌Inventory control
  • ‌Vendor management

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5 Resume Writing Tips for Operations Managers

You have the operations manager skills and experience that make you an appealing candidate. Now, you can write a resume that makes the most of that experience by following these five tips.

1. Tailor resumes to each position

Suppose you’re applying to many operations management positions at once. In that case, it might be tempting to send out one boilerplate resume with just the contact information swapped out. That can backfire all too easily. Many companies looking to hire operations managers will be looking for different qualities or types of experience.

For example, if you’ve written your resume emphasizing your compliance with ANSI standards, you may run into problems if an international company wants strict ISO 9001 standards. Avoid this by taking the extra time to rework your resume for every position. You may be surprised at how many more responses you receive by sending out a few high-quality applications instead of many generic resumes.

2. Make a statement with your personal statement

After your resume heading and contact information comes your personal statement, also known as your resume summary or objective. This is a short explanation of your work history, experience, skills, and what you want out of the position you’re applying for.

A personal statement can and should be simple. An operations manager resume example summary might be “Knowledgeable operations manager intent on bringing valuable management skills and years of industry experience to Brown Co. 8+ years of management experience includes managing a team of 15, implementing Six Sigma strategies, and improving operational efficiency by 13%.”

This statement is just two sentences long, and it still covers the writer’s experience and three significant accomplishments. Hiring teams will immediately understand why this applicant is worth considering more seriously.

3. Focus on demonstrating progress

Unlike production or sales teams, operations managers primarily work to keep things stable. That means that there will rarely be the opportunity to list massive improvements on an operations manager’s resume. However, you can explain how you’ve made improvements over time.

Excellent examples of improved operations include:

  • ‌Installing improved equipment that increases productivity
  • ‌Increasing client retention by more effectively training support staff
  • ‌Implementing new tracking systems
  • ‌Improving efficiency by introducing new processes

If you can, add hard numbers to these accomplishments as well. If you know you increased client retention by 23%, say so. Numerals stand out in a sea of written words, so they catch the reader’s attention and put the spotlight on your accomplishments.

4. Don’t forget about appearance

The very first impression you make on a hiring manager will be the overall appearance of your resume. Once you’ve put together your work history and accomplishments, step back and look at the document as a whole. Your resume should be clean and easy to read. Cluttered, complicated, or simply ugly resumes will annoy readers.

Stick to black and white for your resume, so it looks good whether it’s on a screen or printed out. Include plenty of white space so the reader can find what they’re looking for. Finally, make sure the text is large enough to read when your resume is printed out.

5. Remember to proofread

The final step before sending in an application is simple: proofread. Hiring teams expect resumes to be well-written and error-free for high-level positions like operations management. A single typo may not torpedo your chances, but forgetting to insert the company name or overlooking significant grammar errors might.

You can use tools like spellcheck, but reading your resume is the easiest way to notice mistakes. You’d be surprised at the errors you’ll spot if you come back to your resume a few hours later with fresh eyes. Try reading it aloud to see how it sounds. If you’re concerned you may miss something important, you can have a friend or colleague check it for you.

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