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6 Resume Writing Tips for Medical Receptionists
You already have the skills to do an excellent job as a medical receptionist. By following these six tips, you can turn that experience into an engaging resume that will get employers’ attention.
1. Make the most of your professional summary
In traditional resume formatting, your contact information is followed by a paragraph featuring your personal statement. This paragraph allows you to summarize your skills and experience in an easy-to-read format. Many hiring teams will read your personal statement before they check out anything else, so be sure to make it count. Good medical receptionist resumes include:
- The amount of time you’ve been in the field
- Your most relevant skills
- Several significant accomplishments
For example: “Experienced medical receptionist intent on providing excellent customer service and organizational skills to Greenfield Medical. Over 10 years of receptionist experience, including supporting a six-doctor office, implementing new insurance filing systems, and improving patient retention by 21%.”
2. Think outside past job descriptions
When listing your job history, describe the tasks you actually did, not just the responsibilities listed in your job description. You likely did far more duties than what you were originally hired for.
Explaining what you did at a job gives hiring managers a better idea of your experience. Be specific as possible. “Submitted insurance” is good, but “Filed insurance claims for Blue Cross/Blue Shield and Humana” is better. It allows your true abilities to shine through and gives hiring teams a way to compare your skills with those of other applicants.
3. Shape your resume for each position
Medical receptionists will have a variety of different responsibilities depending on the office. After all, the needs of a dental office are very different from an outpatient surgical center or a hospital. Sending out a single boilerplate resume to every potential employer can make you less attractive than other candidates. Instead, take the time to tailor your resume to the needs of each position.
Tailoring your resume might involve emphasizing different responsibilities or listing other skills. Check the job posting to decide what you should include. It’s always a good idea to build your resume around the requirements listed there.
4. List your certificates
Medical receptionists can get various certifications that allow them to better succeed at their jobs. You may get certifications in medical software, terminology, office procedures, coding, or medical ethics. These certificates are a good indication that you’re both skilled and dedicated to your job.
List your certificates in reverse chronological order in their own section. This makes it easy for potential employers to check for specific certifications and emphasizes your most recent and
5. Add a medical receptionist resume skills section
A medical receptionist skills section helps you accomplish two things. First, if a hiring manager is going to skim your resume, the skills section gives them an easy way to check for things that matter to them. For example, if the hiring team wants a person with experience using a particular patient scheduling software, they can check your skills section to see if you fulfill that.
Second, you can use the skills section to include more medical receptionist resume keywords. Maybe your ability to use Mac computers hasn’t been relevant to your previous positions, but you can list that skill under this heading so it appears in ATS filters.
6. Remember to proofread
The final step of applying for any job is proofreading your resume. As a medical receptionist, precision is important. Typos and errors can be a strike against you. Take the time to triple-check your resume for grammar problems, spelling mistakes, and incorrect information.
Similarly, step back and look at your resume as a whole. Your document design is your first impression on hiring teams. While your document doesn’t need to be a genuine work of art, it should be professional and easy to read. Once you’re happy with how it looks, save the document as a PDF so the formatting won’t change on different computers.